Budds' BMW Motorrad - Client Care Representative

Budds' Group of Companies; Oakville; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading motorcycle dealership in Oakville is seeking a Client Care Representative to assist clients and promote BMW motorcycles. Candidates must ride motorcycles and have a strong knowledge of the BMW brand. The role includes customer service, inventory management, and organizing events. Retail sales experience is essential. The company offers a competitive compensation package with benefits.

Benefits

Paid company benefits

Aggressive compensation program

Qualifications

• A valid M2 license is required.
• Retail sales experience is mandatory.
• Knowledge about BMW Motorrad products is essential.

Responsibilities

• Assist clients in learning about BMW motorcycles.
• Demonstrate inventory and present products to customers.
• Organize and execute company events.

Skills

Customer service

Knowledge of BMW Motorrad

Social media management

Education

Retail sales experience

Tools

Client Relationship Management (CRM) software

Job description

Overview

DO YOU RIDE MOTORCYCLES? (This is a prerequisite)

We are looking for someone who RIDES, KNOWS BIKES, LOVES BMW and is ready to… "MAKE LIFE A RIDE" for many clients who pass through our doors daily.

We are looking for someone who is energetic and is very passionate about the BMW Motorrad brand. In this position, you will assist clients in learning all about our amazing lineup! Along the way, your stellar attitude and customer service skills will help secure customers for life!

You must possess (at minimum) a valid M2 license to apply for this position.

Job Responsibilities

• Full-time Client Care Representative role
• Passionate about the Motorrad brand and very knowledgeable on our products

Must be able to

• Understand and implement our dealership process
• Present and demonstrate inventory
• Review, update and manage daily inventory reports
• Organize and execute company events
• Frequent social media posts promoting products, services and events
• Create and execute strategies for increasing market share
• Remain up-to-date on products, market trends and certification
• Experience with Client Relationship Management (CRM) software considered an asset

Education and/or Experience

• Prior retail sales experience is required
• Product education, and prior sales management training are a PLUS

Compensation

Aggressive compensation program complete with paid company benefits.

Learn more about our dealership.