Broadcast Technician II

Rogers Communications, Inc.; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading communications provider in Toronto is seeking a Broadcast Technician for its National Media Operations Centre. In this role, you will maintain and troubleshoot systems crucial for delivering media content across various platforms. Ideal candidates should have a passion for video/audio streaming, knowledge of TCP/IP networks, and excellent troubleshooting skills. This position involves working various shifts to support on-air operations and offers a dynamic environment committed to innovation and inclusivity.

Benefits

Discounts on services and products

Company matching contributions to charities

Priority for internal job applications

Wellness programs

Generous employee discounts

Leadership development and mentorship programs

Qualifications

• A real passion for working with Video/Audio files and streaming.
• Deep knowledge of video and audio transcoding and file movement workflows.
• Experience with TCP/IP network infrastructure.
• Knowledge of tape libraries and file storage systems.
• In-depth knowledge of Windows OS.
• Ability to create system functional diagrams.
• Strong troubleshooting aptitude.

Responsibilities

• Work on morning, evening, and weekend shifts.
• Troubleshoot problems to keep NMOC systems running smoothly.
• Use engineering talents to expand content distribution.
• Maintain and troubleshoot NMOC systems.

Skills

Video/Audio files and streaming

Video and audio transcoding

TCP/IP network infrastructure

Tape libraries and file storage systems

Asset management technology

Windows OS

Network test equipment

VMs and VM hosts maintenance

Broadcast playout automation systems

Technical requirements for social media publishing

SMPTE 2110 IP video systems

System functional diagrams creation

Troubleshooting aptitude

Job description

Overview

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Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.

Who we are looking for:

Rogers Media central campus is located at 1 Mount Pleasant in Toronto. This main campus contains both the Sportsnet master controls as well as the master control facilities for the Citytv Network, OMNI TV Network and our other Rogers Specialty channels. The Broadcast Technician position we are hiring for is in the National Media Operations Centre (NMOC), Distribution Engineering Department.

The central focus of the NMOC is to get all media content out to viewers by streaming it over the internet, publishing it to social media, through Video on Demand services (VOD), and through traditional over the air transmitters. Broadcast Technicians in Distribution Engineering make sure that all technical systems are configured properly, performing at optimum levels and they troubleshoot to resolve any problems that may occur.

Rogers is continually expanding our ability to reach more viewers through non-linear platforms and give them more content that they can consume in a variety of different ways. The NMOC is our vehicle for doing that and the Broadcast Technicians are the ones constantly improving and maintaining that vehicle.

What you'll do:

• The Distribution Engineering technicians work on morning, evening and weekend shifts to cover the needs of On-Air Operations.
• When not working on new technical changes and additions to NMOC systems they answer inquiries from NMOC operators and troubleshoot problems to keep things running smoothly.
• As a Broadcast Technician at Rogers you will have a chance to use your engineering talents and knowledge to further expand our ability to get content out to our customers in new and evolving ways.
• Maintaining and troubleshooting the NMOC systems will enable operators to better perform their functions to provide the best viewer experience possible.

What you bring:

• A real passion for working with Video/Audio files and streaming
• Deep knowledge of video and audio transcoding and file movement workflows
• Experience with TCP/IP network infrastructure
• Knowledge of tape libraries and file storage systems
• Knowledge of asset management technology
• In-depth knowledge of Windows OS
• Experience with network test equipment
• Knowledge of setup and maintenance of VMs and VM hosts
• Work with broadcast playout automation systems
• Knowledge of technical requirements for social media publishing
• Knowledge of SMPTE 2110 IP video systems and SDNO and/or SDVN networks is an asset
• Ability to create system functional diagrams
• Strong troubleshooting aptitude

What's in it for you:

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of resources, growth opportunities, discounts, and perks, including:

• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores
• Company matching contributions to charities you support
• Rogers First: priority in applying to internal roles of interest

Wellness Programs:

• Homewood employee & family assistance program
• Cognitive Behavioural Therapy (CBT) & virtual therapy sessions
• Low or no-cost fitness membership with access to virtual classes

Our commitment to the environment and diversity:

• Work for an organization committed to environmental protection
• Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Rotating
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 Mount Pleasant (083), Toronto, ON
Travel Requirements: None
Background Check(s) Required: Canadian Criminal Record Check
Posting Category/Function: Broadcasting & Broadcast Technicians
Requisition ID: 331752

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Rogers Sports & Media

Location: Toronto, ON, CA

Being a Rogers team member comes with some great perks & benefits including

Health & well-being benefits
Donation matching
Paid time off for volunteering
Wealth accumulation including: Pension plan & Employee stock options
Generous employee discounts
Leadership development, Mentorship, and Coaching programs

Some restrictions apply

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