Breakfast Attendant

Pomeroy Lodging; Alberta; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading Canadian hospitality provider is seeking a Breakfast Attendant to create welcoming breakfast experiences. The role emphasizes excellent customer service and maintaining high presentation standards. Ideal candidates have hotel experience and a Food Safe Certificate, and must be friendly and attentive. Morning shifts are required, with occasional additional shifts.

Benefits

Paid on-the-job training

Growth and development opportunities

Pomeroy Stay Travel Program

IHG Employee stay rates

Qualifications

• Previous experience in a hotel position is an asset.

Responsibilities

• Create a welcoming and personalized breakfast experience for each guest.
• Maintain a friendly and professional demeanor during all guest encounters.
• Ensure the breakfast room and food stations are well-presented.
• Set up and restock breakfast stations as needed.

Skills

Excellent Customer Service

Proficient in English

Education

Food Safe Certificate

Job description

We are looking for aBreakfast Attendantto join our team!

Are you a personable individual who enjoys an exciting and fast-paced work environment? This is the perfect job for you!

Job Description

As a Breakfast Attendant, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is crucial because you are the first impression on each of our guests. Additionally, you will achieve excellence by creating a welcoming and personalized breakfast experience for each guest, setting up breakfast each morning, and ensuring that you uphold the highest standards in food service.

Pomeroy Perks

• Paid on-the-job training with additional learning opportunities.
• Growth and development opportunities, both personal and professional.
• Pomeroy Stay Travel Program.
• IHG Employee stay rates

Key Focuses

• Maintains a friendly, attentive, and professional during all guest encounters and responds appropriately to guest complaints.
• Ensures the breakfast room, food stations, and all guest contact points are “picture-perfect” for optimal first impressions.
• Welcomes guests entering the breakfast room in a prompt and courteous manner.
• Begins shift with a well-stocked pantry with dry and fresh items, complete with all menu requirements.
• Sets up all stations on the breakfast bar, brews coffee, and prepares hot items for the start of breakfast hours.
• Maintains a strong product knowledge of food and beverage offerings and abides by all safety and health regulations.

Experience/Passions/Education

• Previous experience in a hotel position is an asset.
• Food Safe Certificate.
• Excellent Customer Service.
• Proficient in English.

Working Conditions

This position will include early morning shifts any day of the week or weekend and the occasional midday, afternoon, and evening shift if needed. This position will require long periods of standing and requires constant physical movement. There may be periods of independent work and changes in temperature from the back of the house to the front of the house.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.