Brand Experience Retail Associate

Banana Republic; Ottawa; On-site; CAD 24,245 - 24,796; Full time

Benefits offered by this job

50% off regular-priced merchandise

Competitive Paid Time Off plans

Company match for donations

Registered Retirement Savings Plan

Employee stock purchase plan

Medical, dental, vision and life insurance

Virtual health care 24/7

Maternity/Parental Top Up

Job summary

A renowned clothing retailer in Ottawa is looking for a Brand Associate who is passionate about retail and committed to delivering exceptional customer service. The successful candidate will engage customers, promote loyalty, and enhance the overall shopping experience using an omnichannel approach. Benefits include substantial merchandise discounts, competitive paid time off, and various insurance options. Flexible scheduling is required for this role.

Qualifications

• Good communicator to interact with customers and team.
• Customer-focused service provider to enhance customer experience.
• Passionate about retail and able to thrive in a fast-paced environment.
• Problem solver focused on continuous improvement.
• Agreeable to work a flexible schedule.
• Capable of utilizing retail technology.
• Able to lift up to 30 lbs.

Responsibilities

• Engage and connect with customers through excellent service.
• Promote loyalty programs to customers.
• Drive sales and service with suggestive selling.
• Enhance customer experience through omnichannel offerings.
• Support various store functions as needed.
• Maintain a clean and organized work center.
• Handle customer interactions professionally.
• Execute operational processes effectively.

Skills

Effective communication

Customer service orientation

Problem-solving skills

Ability to work in a team

Fast-paced adaptability

Job description

A renowned clothing retailer in Ottawa is looking for a Brand Associate who is passionate about retail and committed to delivering exceptional customer service. The successful candidate will engage customers, promote loyalty, and enhance the overall shopping experience using an omnichannel approach. Benefits include substantial merchandise discounts, competitive paid time off, and various insurance options. Flexible scheduling is required for this role.