Branch Supervisor (Electric Distributor )-Kitchener,ON-Permanent

Fuze HR; Kitchener; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in the electrical distribution sector is seeking a motivated Branch Supervisor to join their Kitchener team. This role focuses on supervising staff, managing inventory, and ensuring excellent customer service. The successful candidate will have a strong background in the electrical industry, relevant qualifications, and a passion for leadership and operational excellence. The position offers opportunities for professional development and is situated in a supportive work environment.

Benefits

Major medical + dental coverage

Pension plan with contribution matching

Tuition reimbursement program

Employee Assistance Program

Qualifications

• 5+ years experience in the electrical distribution industry.
• Relevant experience is an asset.
• Strong vendor relationships are important.

Responsibilities

• Supervise operation and solve branch-level problems.
• Assist with purchasing and maintain inventory levels.
• Provide price, stock, and delivery information to customers.

Skills

Problem Solving

Customer Service

Communication

Education

Post secondary education in electrical / business

Job description

We are currently seeking motivated Branch supervisor to join our team located in Kitchener, Ontario. This exciting opportunity would suit anyone who is looking for the step into a supervisory position or add to current experience.

What our client offers

Time : 8am to 5pm, Monday – Friday

Parking spaces

Straight Day shift

Major medical + dental coverage for yourself and your dependents (flex plan options available)

Employee Assistance Program

Pension plan with contribution matching

Training, development and career growth opportunities

Tuition re-imbursement program

Promote from within culture.

A diverse and inclusive workplace

Caring and nurturing environment

What you will be doing

This position is primarily responsible for supervising and solving problems at the branch level. Assist with Purchasing, maintaining inventory levels, order desk and counter. The role also involves instructing and advising staff as required.

SUPERVISE

Deal with customer questions and concerns in a timely fashion

Deal with employee questions and concerns in a timely and professional manner

Ensure all Gerrie documented procedures are adhered to.

Inform Manager of any problems immediately

Handle all aspects of the branch as required when the manager is absent.

PURCHASING

Prepare and issue purchase orders.

Provide feedback on market conditions.

Review and ensure backorders are filled.

Transfer material from other branches as required.

Deal with vendors in a professional manner

INVENTORY CONTROL

Review count variances and either investigate or approve an investigation

As determined by the Branch Manager, review insight levels and provide feedback to Branch Manager and Central Purchasing Manager

Review stock regularly for damage and obsolescence

Review branch defective stock, watching for repetitive trends, and control the Head Office defective returns.

SALES

Provide price, stock and delivery information as required.

Handle customer orders as required.

Treat customers in a professional manner, with a positive attitude, and provide good.

Expedite orders when necessary, so as to maintain a high level of Customer Service

Ensure staff adhere to the Gerrie commitment of “Quality Service”.

Provide technical and process assistance to all order desk and counter staff Assigned to their branch

Ensure company specials are promoted by the order desk and counter and fully displayed.

Ensure Counter displays are neat, organized and current.

Assist Manager with the preparation annual planning and budgeting.

OUTSIDE SALES

Call on assigned accounts.

Explore avenues where the potential to increase sales exists.

Inform customers of specials and promotions

QUALITY

In the absence of a manager, will be the Quality Representative for the branch

Ensure the criteria in the “Branch Inspection Report” are adhered to and follow up when not in compliance

Ensure charting is complete and accurate

VENDOR

Deal with vendors in a professional manner

Promote the company in positive manner.

Do not play one vendor off against the other.

Maintain scheduled appointments and see vendors at the scheduled appointment time.

Maintain and develop strong vendor relationships.

GENERAL

Assist / ensure the overall smooth operation of all functions within the branch.

Ensure all credits are entered in a prompt manner and are initialled.

Ensure daily deposits are made and cash submittal form is initialled.

Ensure the timely completion of any / all extra tasks as assigned by Branch Manager or the Executive

Enter, maintain, control and review contracts and special pricing agreements.

Prepare, organize and control projects / quotations and direct shipments.

Prepare staff time sheets or cards in the absence of the manager.

What you bring to the table

Post secondary education in electrical / business.

5+ years experience in the electrical distribution industry

Relevant experience is an asset.

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