Branch Sales & Service Lead — Client Relationships

Scotiabank; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading Canadian bank is seeking an Assistant Manager for its Vancouver branch. In this role, you will lead the Retail Sales and Customer Service teams to drive a customer-focused culture and ensure the success of business strategies. You will coach team members, enhance customer relationships, and manage individual and branch goals. This position offers a comprehensive compensation plan and the opportunity to make a significant impact on both the staff and clients.

Benefits

Comprehensive compensation plan

Inclusive culture

Opportunity for significant impact

Qualifications

• Proven track record in leading teams successfully.
• Strong skills in managing customer relationships.
• Ability to provide financial advice and excellent customer service.

Responsibilities

• Lead and oversee Retail Sales and Customer Service teams.
• Drive a customer-focused culture within the team.
• Coach team members to achieve success both individually and as a unit.

Skills

Experience as a people manager

Experience in personal banking

Sales management experience

Building strong client relationships

License to sell mutual funds

CIFP Diploma in Financial Planning or equivalent

Educational requirements for Alternate Branch Compliance Officer

Job description

A leading Canadian bank is seeking an Assistant Manager for its Vancouver branch. In this role, you will lead the Retail Sales and Customer Service teams to drive a customer-focused culture and ensure the success of business strategies. You will coach team members, enhance customer relationships, and manage individual and branch goals. This position offers a comprehensive compensation plan and the opportunity to make a significant impact on both the staff and clients.