Branch Sales Associate

W. W. Grainger; Nisku; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading industrial distributor in Nisku is seeking a Branch Sales Associate to provide exceptional customer service and manage sales opportunities. This role requires excellent communication skills, the ability to lift up to 25lbs, and a commitment to personal development. The ideal candidate will thrive in a fast-paced environment and contribute positively to a team-oriented culture. Competitive benefits include health coverage and a retirement savings plan.

Benefits

Medical, dental, vision coverage

Paid time off (PTO)

Life insurance

Employee discounts

Retirement savings plan

Qualifications

• 1+ years experience in a related field preferred.
• Ability to safely learn and operate powered industrial equipment.
• Ability to lift up to 25lbs unassisted regularly.

Responsibilities

• Ownership of the entire customer experience including product selection and order entry.
• Consistently capitalize on sales opportunities to encourage customer loyalty.
• Assist with various branch tasks including showroom and warehouse duties.

Skills

Communication skills

Time management

Customer service

Flexibility

Teamwork

Education

High School Diploma/GED or equivalent experience

Job description

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Branch Sales Associates provide solutions and easily connect with branch walk‑in customers. The Sales Associate objective is to capitalize on sales opportunities, create customer loyalty, and exceed customer expectations by using their guidance, knowledge, computer acumen, and winning attitude. Branch Sales Associates have excellent all‑around communication skills as well as the ability to prioritize and manage time effectively. The role lives and demonstrates the Grainger Principles: Starting with the Customer, Embrace Curiosity, Act with Intent, Compete with Urgency, Win as One Team, Invest in our Success and Do the Right Thing.

You Will

• Ownership of the entire customer experience. This includes appropriate product selection, accurate order entry and maintenance, accurately and safely picking product, and safely loading customer vehicle as needed.
• Consistently performs actions with branch sales focus to capitalize on sales opportunities and encourage customer loyalty to deliver revenue targets.
• Learn and easily navigate through various computer systems and applications for customer facing and warehouse activities.
• Agility to shift focus seamlessly from assisting customers to other various branch tasks including performing warehouse and showroom related tasks safely for pickup or shipping.
• Perform housekeeping duties as needed to ensure branch appearance meets Grainger standards.

You Have

• High School Diploma/GED or equivalent experience preferred.
• 1+ years experience in related field preferred.
• Flexibility to work any time within branch hours of operation.
• Own your personal development, accept feedback, and be proactive with your leader to support your growth.
• Ability to work in a position requiring continuous standing and walking.
• Ability to lift up to 25lbs unassisted on a regular basis.
• Ability to safely learn and operate powered industrial equipment.
• Successful and timely completion of initial and ongoing training as required.
• Other branch support duties as assigned according to business needs.
• The position may require you to attend at our customers’ sites. Some customers may have alcohol and drug screening policies for on‑site contractors and vendors. You may be required to submit to such customer screening procedures as and when requested as a condition of being permitted on such sites.

Rewards and Benefits

• Medical, dental, vision and prescription drug coverage.
• Paid time off (PTO) and up to 12 company holidays per year (dependent on home province).
• Life insurance coverage, including spousal and dependent life insurance.
• Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns.
• Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future.
• Educational & Professional Membership Fee Assistance program.
• Employee discounts, team member perks and more!

DEI Statement

We encourage you to apply even if your experience doesn’t perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre‑employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non‑driving role to a driving role.