Branch Operations Trainee – Path to Manager

Daikin Comfort; Burnaby; On-site; CAD 52,000 - 70,000; Full time

Job summary

Daikin Comfort Technologies Distribution, Inc. seeks a Branch Manager Trainee in Canada to learn all branch operations and progress to Branch Manager.

The role involves shadowing and performing duties across CSR, warehouse, and branch functions, with assessments and a strong emphasis on customer service and teamwork. Ideal candidates have 1–3 years in customer service or HVAC, a Bachelor's degree in business or related field, and willingness to develop leadership and operations knowledge within

Qualifications

• Bachelor's degree in business or HVAC-related field (preferred).
• 1–3 years customer service, retail or HVAC experience preferred.

Responsibilities

• Help build branch sales by outbound calling, maintaining customer accounts and growing walk-in business.
• Maintain sales programs within territory; inform customers about services, supplies and prices.
• Provide excellent customer service via walk-ins, phone calls and emails.
• Execute sales functions including orders, quotes and delivery dates; ensure accurate entry.
• Maintain inventory levels and prepare sales reports.

Skills

MS Office

Customer service

Communication

Time management

Leadership potential

Detail oriented

HVAC knowledge (preferred)

Education

Bachelor's degree in business or HVAC-related field

Tools

Mincron system

Forklift operation

Job description

Daikin Comfort Technologies Distribution, Inc. seeks a Branch Manager Trainee in Canada to learn all branch operations and progress to Branch Manager.

The role involves shadowing and performing duties across CSR, warehouse, and branch functions, with assessments and a strong emphasis on customer service and teamwork. Ideal candidates have 1–3 years in customer service or HVAC, a Bachelor's degree in business or related field, and willingness to develop leadership and operations knowledge within