Branch Manager

Socket.dev; Victoria; On-site; CAD 68,000 - 83,000; Full time

Job summary

White Cap is seeking a lead operations executive for our Victoria location in Canada. The role oversees all sales and operations activities for the branch, driving the execution of the sales strategy while building strong customer relationships and ensuring service excellence.

The position requires managing talent acquisition, development and retention, and adherence to company policies, with occasional company vehicle use.

Qualifications

• Typically requires BS/BA in a related discipline and 7+ years of experience.
• Advanced degree may offset less experience in some disciplines.

Responsibilities

• Direct all sales and operations activities for a branch location.
• Develop customer relationships and ensure satisfaction through operational excellence.
• Responsible for talent acquisition, development and retention of associates and adherence to company policies.

Education

BS/BA in a related discipline

Job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Lead position for location approximately $15M or less in revenue. Direct all sales and operations activities for a branch location. Responsible for the execution of sales strategy. Develop customer relationships and ensure satisfaction through operational excellence. Responsible for talent acquisition and development and retention of associates and adherence to company policies and procedures. This position requires operation of a company vehicle or a personal vehicle and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

Major Tasks, Responsibilities, and Key Accountabilities

• Ensures efficient operations through adherence to policies and procedures and process excellence. Maintains compliance with applicable government regulations.
• Safeguards company assets and associates.
• Ensures appropriate staffing levels to meet service, financial, and operational support demands. Effectively utilizes training programs to develop sales and operations expertise.
• Initiates and builds customer relationships with existing and new customers.
• Acts as liaison to functional leadership to ensure customer satisfaction and problem resolution.
• Monitors local market trends. Develops and executes strategies to grow local market share and aggressively pursues business opportunities.
• Works closely with vendors to maximize sales and increase profitability.
• Accountable for profit and loss and inventory/accounts receivable for assigned location. Achieves earnings before interest and tax (EBIT), return on investment capital (ROIC), and return on sales (ROS) goals.

Nature and Scope

• Solutions require analysis and investigation.
• Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.
• Manages a group or team of professional individual contributors and/or indirectly supervises support staff.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel less than 10% of the time.

Education and Experience

• Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

Preferred Qualifications

If you’re looking to play a role in building Canada, consider one of our open opportunities. We can’t wait to meet you.

We encourage all First Nations, Métis and Inuit peoples or Indigenous peoples of North America to self-identify in their applications.

Minimum Pay

$75,800.00