Branch Manager

Brafasco; Calgary; Hybrid; CAD 71,000 - 87,000; Full time

Job summary

White Cap is seeking a senior operations leader for our Calgary branch. You will direct sales and operations, build customer relationships, and ensure service excellence while leading talent development and enforcing policies. The role requires a BS/BA and 7+ years in a related field, with occasional travel and an MVR check for drivers.

This position oversees P&L, inventory, and revenue targets within a dynamic workspace, ensuring profitability and compliance across the unit.

Qualifications

• Typically requires BS/BA in a related discipline and 7+ years of experience.
• Advanced degree may offset less experience in some disciplines.

Responsibilities

• Lead location with responsibility for sales and operations for a branch.
• Develop customer relationships and ensure satisfaction through operational excellence.
• Oversee talent acquisition, development and retention of associates.
• Ensure adherence to company policies and procedures.
• Manage P&L, inventory and accounts receivable; achieve EBIT, ROS and ROIC targets.
• Allocate staffing to meet service, financial and operational demands.
• Travel occasionally; maintain compliance with regulations and asset protection.

Skills

Leadership

Operations management

Staffing

Customer relationships

Education

BS/BA in related discipline

Job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Lead position for location approximately $15M or less in revenue. Direct all sales and operations activities for a branch location. Responsible for the execution of sales strategy. Develop customer relationships and ensure satisfaction through operational excellence. Responsible for talent acquisition and development and retention of associates and adherence to company policies and procedures. This position requires operation of a company vehicle or a personal vehicle and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

Major Tasks, Responsibilities, and Key Accountabilities

• Ensures efficient operations through adherence to policies and procedures and process excellence. Maintains compliance with applicable government regulations.

• Safeguards company assets and associates.

• Ensures appropriate staffing levels to meet service, financial, and operational support demands. Effectively utilizes training programs to develop sales and operations expertise.

• Initiates and builds customer relationships with existing and new customers.

• Acts as liaison to functional leadership to ensure customer satisfaction and problem resolution.

• Monitors local market trends. Develops and executes strategies to grow local market share and aggressively pursues business opportunities.

• Works closely with vendors to maximize sales and increase profitability.

• Accountable for profit and loss and inventory/accounts receivable for assigned location. Achieves earnings before interest and tax (EBIT), return on investment capital (ROIC), and return on sales (ROS) goals.

Nature and Scope

• Solutions require analysis and investigation.

• Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.

• Manages a group or team of professional individual contributors and/or indirectly supervises support staff.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

• Typically requires overnight travel less than 10% of the time.

Education and Experience

• Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

We encourage all First Nations, Métis and Inuit peoples or Indigenous peoples of North America to self-identify in their applications.

Minimum Pay

$79,400.00

Functional Area

Field Operations

Postal Code

T2C 4X3