Branch Experience Lead — Banking & Digital Services

Scotiabank; Toronto; On-site; CAD 45,000 - 65,000; Part time

Job summary

A leading bank in the Americas is seeking a Senior Customer Experience Associate in Toronto. This role involves building strong customer relationships and providing exceptional service. Candidates should have experience in sales and customer service, along with strong technical skills. The organization offers plenty of opportunities for professional development and a competitive compensation package.

Benefits

Professional development opportunities

Competitive compensation and benefits package

Collaborative team environment

Qualifications

• Willing to assist in a professional, friendly and efficient manner.
• Experience with conducting simple sales, proactive marketing calls, and providing financial advice.
• Previous banking experience is a strong asset.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customers’ needs.
• Promote and demonstrate the use of digital/self-service banking options.

Skills

Customer relationship building

Sales experience

Technical skills

Flexible scheduling

Job description

A leading bank in the Americas is seeking a Senior Customer Experience Associate in Toronto. This role involves building strong customer relationships and providing exceptional service. Candidates should have experience in sales and customer service, along with strong technical skills. The organization offers plenty of opportunities for professional development and a competitive compensation package.