Branch Customer Experience Specialist | Flexible Schedule

Scotiabank; Kelowna; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading financial institution is seeking a Customer Experience Associate in Kelowna, BC. This role focuses on building strong customer relationships and providing exceptional service. Ideal candidates will possess proven customer service skills, technical expertise, and an eagerness to learn. The position offers a competitive compensation and benefits package supported by internal training and development opportunities.

Benefits

Competitive compensation and benefits

Professional development opportunities

Collaborative team environment

Qualifications

• Proven customer service skills through work or community involvement.
• Eagerness to learn and determination to succeed.
• Ability to promote digital and self-service banking options.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Process day-to-day transactions and uncover customers' needs.
• Identify and fulfill simple sales opportunities.

Skills

Customer service skills

Technical skills

Sales skills

Job description

A leading financial institution is seeking a Customer Experience Associate in Kelowna, BC. This role focuses on building strong customer relationships and providing exceptional service. Ideal candidates will possess proven customer service skills, technical expertise, and an eagerness to learn. The position offers a competitive compensation and benefits package supported by internal training and development opportunities.