Branch Assistant: Client Service & Ops Support

Canadian Imperial Bank of Commerce; Calgary; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading financial institution in Calgary is seeking a dedicated Branch Assistant to join its team. This role involves providing crucial support to the Branch Manager and engaging with clients to ensure exceptional service. The ideal candidate will have a banking or business background, be detail-oriented, and demonstrate a strong commitment to client satisfaction. Benefits include a competitive salary and a supportive workplace culture aimed at professional growth.

Benefits

Competitive salary

Defined benefit pension plan

Employee share purchase plan

Vacation offering

Wellbeing support

Social recognition program

Qualifications

• Attention to detail and strong critical thinking skills essential.
• Passionate about client engagement and providing solutions.
• Willingness to learn and grow within the role.

Responsibilities

• Support the Branch Manager and team in daily operations.
• Provide excellent customer service to clients.
• Participate in marketing and outreach activities.

Skills

Branch Banking

Customer Experience (CX)

Customer Service

Office Administration

Prioritization

Reception Duties

Education

Degree/Diploma in business

CSC is an asset

Job description

A leading financial institution in Calgary is seeking a dedicated Branch Assistant to join its team. This role involves providing crucial support to the Branch Manager and engaging with clients to ensure exceptional service. The ideal candidate will have a banking or business background, be detail-oriented, and demonstrate a strong commitment to client satisfaction. Benefits include a competitive salary and a supportive workplace culture aimed at professional growth.