Branch Administrator - Part-Time, Don Mills

Right at Home Realty; Toronto; On-site; CAD 80,000 - 100,000; Part time

Job summary

A leading real estate brokerage in Toronto is seeking a part-time Branch Administrator. This role involves supporting real estate agents through customer service, administrative tasks, and training. Candidates should be detail-oriented, have customer service experience, and be able to work effectively in a fast-paced environment. The position offers 25-30 hours a week, including weekends.

Qualifications

• Experience in real estate is an asset.
• Knowledge of social media platforms in a work environment.
• Ability to operate calmly and efficiently in a fast-paced environment.

Responsibilities

• Receive inbound calls and emails from agents.
• Help agents with deal processing paperwork.
• Create and update social media channels.

Skills

Customer service skills

Attention to detail

Problem-solving skills

Communication skills

Tools

Lonewolf

Brokerwolf

MLS

Microsoft Suite

Job description

About Us

Sure, we are the largest independent brokerage in Canada and that is pretty darn impressive, but we are more than just that.

Right at Home Realty has been a champion of the real estate agent since we opened our doors in 2004. We obsess over agent success and are always there to provide the support and services they need to grow their business and succeed in this industry. We continually invest in our technology and training for the sole purpose of helping our agents be more productive and efficient allowing them the freedom and flexibility to run their business.

We provide an uncomplicated business model for our agents so they can keep their full commission, allowing them certainty and more money to invest in themselves.

Our size and independence allow us to run a business that works just as well for a new agent as it does for one at the top of their career. Our strong leadership team of forward-thinking businesspeople and dedicated hard-working employees continually put their focus and attention on the agent and their business.

Simple, Reliable, Profitable.

Description

The part-time Branch Administrator will provide the support, training and assistance to real estate agents allowing our agents to be successful in their role. This individual must be extremely detail oriented, able to work in a fast paced environment while providing exceptional customer service and a helping hand. This position is approximately 25-30 hours a week with that usually 12pm to 8pm, including Saturdays.

Responsibilities

• Receive inbound calls and emails from agents and answer general administrative questions
• Communicate with agents, Deal processing department and Accounting department
• Sort and distribute received fax and mail on a timely basis
• Collect deposit cheques from agents/buyers and prepares receipts
• Prepare bank deposits for real estate trust, commission and general account
• Complete listing validations verification
• Uploading listings to MLS & communicating with RECO and OREB
• Help agents with deal processing paperwork and make sure they are following the proper procedures
• Assist managers with signing up new real estate agents
• Create and update social media channels with relevant posts and monitor and respond to post activity
• Issuing office keys and security pass cards to realtors when needed
• General upkeep at the office and agent workstations
• Other duties as assigned by Manager

Requirements

• Experience in real estate an asset
• Knowledge of Lonewolf, Brokerwolf, OREB and MLS an asset
• Knowledge of Social media platforms and experience using them in a work environment
• Outstanding customer service skills with ability to operate calmly and efficiently
• Excellent computer skills, including Microsoft Suite
• Independent worker and team player
• Excellent communication and interpersonal skills
• Superior problem solving skills with a high level of attention to detail and fine tuned organizational skills
• Ability to handle a very fast paced office environment

Right at Home Realty, Brokerage is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

Qualified applicants must hold appropriate citizenship or documents permitting them to reside and work in Canada.