Box Office Lead — Event Ticketing & Customer Service

City of Mississauga; Mississauga; On-site; CAD 30,000 - 60,000; Part time

Job summary

A local government organization in Mississauga is seeking a part-time Ticket Operations Leader to oversee ticket operations during events. You will supervise staff, ensure smooth operations, and provide excellent customer service. Preferred candidates will have 3+ years of ticket operations experience and strong leadership skills. This role offers hourly compensation ranging from $20.98 to $25.60, with flexible hours including nights and weekends.

Qualifications

• 3+ years of ticket operations experience, in a leadership role.
• Ability to work varying hours including evenings and weekends.
• Must stand, walk, bend, twist, and lift during duties.

Responsibilities

• Lead and supervise ticket operations for events.
• Provide exemplary customer service during events.
• Manage ticket inventory accurately.

Skills

Ticket operations experience

Supervisory experience

Cash handling

Microsoft Excel knowledge

Organizational skills

Interpersonal communication

Education

Standard First Aid Certificate – CPR Level C

Tools

TicketMaster Host

Archtics

TM1 Sales

Job description

A local government organization in Mississauga is seeking a part-time Ticket Operations Leader to oversee ticket operations during events. You will supervise staff, ensure smooth operations, and provide excellent customer service. Preferred candidates will have 3+ years of ticket operations experience and strong leadership skills. This role offers hourly compensation ranging from $20.98 to $25.60, with flexible hours including nights and weekends.