Boutique Operations Leader — High-Impact Retail

Aritzia; West Vancouver; On-site; CAD 105,000 - 110,000; Full time

Job summary

An established industry player is seeking a dedicated leader to manage the Heart of House team. This full-time role emphasizes operational excellence and exceptional customer service, ensuring that all team members adhere to high standards of presentation and teamwork. You'll be responsible for fostering strong client relationships, overseeing back-office workflows, and supporting fashion division operations. With a focus on personal development and teamwork, this position offers a unique opportunity to lead a high-performance team while enjoying a competitive salary and a commitment to inclusivity and growth.

Qualifications

• 4-6 years of experience in leadership retail operations or stock experience.
• Excellent organizational and communication skills.

Responsibilities

• Lead the Heart of House team in operational duties and customer service.
• Maintain strong client relationships and ensure compliance with procedures.

Skills

Leadership in Retail Operations

Organizational Skills

Communication Skills

Team Management

Detail-oriented

Fluent in English

Fluent in French

Job description

An established industry player is seeking a dedicated leader to manage the Heart of House team. This full-time role emphasizes operational excellence and exceptional customer service, ensuring that all team members adhere to high standards of presentation and teamwork. You'll be responsible for fostering strong client relationships, overseeing back-office workflows, and supporting fashion division operations. With a focus on personal development and teamwork, this position offers a unique opportunity to lead a high-performance team while enjoying a competitive salary and a commitment to inclusivity and growth.