BOSS Fulfillment Outfitter

Bass Pro Shops; Calgary; Hybrid; CAD 36,000 - 52,000; Full time

Benefits offered by this job

Discount on retail merchandise

Excellent benefits

Unlimited career advancement

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a Store to Door Outfitter to process and ship orders quickly and accurately from the Calgary location. You will pack, label and prepare shipments, work with SAP for order management, and help maintain a smooth door-to-store flow.

The role values customer service, accuracy, and adaptability in a fast-paced retail environment. Previous outdoor lifestyle experience is a plus; training and licensing support are provided where needed.

Qualifications

• 1+ years’ experience in a sales or service environment preferred.
• High school diploma or equivalent preferred.
• Superior customer service and ability to exceed customer expectations.
• Ability to use good judgment and logic.
• Restricted and Non-Restricted Possession and Acquisition License required; training provided if needed.
• Experience in a related field or outdoor lifestyle.
• Knowledge of Bass Pro Shops & Cabela’s products is an asset.

Responsibilities

• Receive and confirm incoming orders, retrieving required product from back room or sales floor.
• Prepare orders for shipment by packaging, weighing and measuring packages, creating shipping labels, and handing off to UPS or Canada Post.
• Process orders using SAP.
• Conduct package audits against shipment manifests to ensure accuracy.
• Communicate cancellations, split orders, and order issues to Store to Door Canada group.
• Order and maintain packaging and shipment supplies.
• Ensure cleanliness and organization of the store to door work area.
• Other duties assigned by Management.

Skills

Customer service

Attention to detail

Good judgment

Outdoor lifestyle knowledge

Communication skills

Education

High school diploma

PAL license (Restricted and Non-Restricted)

Tools

SAP

Job description

Summary: The purpose of the Omni (Store 2 Door) Outfitter is to process, package and ship orders from the store to door program with speed, efficiency and accuracy, following all established processes and standard operating procedures.

Responsibilities

• Receive and confirm incoming orders, retrieving the required product to fill the order from the back room or sales floor.
• Prepare orders for shipment by packaging, weighing and measuring packages, creating shipping labels, creating invoices, and handing packages off to UPS or Canada Post.
• Process orders and product/article transfers using SAP.
• Conduct package audits against shipment manifests to ensure accuracy.
• Communicate cancellations, split orders, and order issues to the Store to Door Canada group.
• Order and maintain packaging and shipment supplies.
• Ensure the cleanliness and organization of the store to door work area.
• Other duties assigned by Management.

Qualifications

• One or more years’ experience in a sales or service environment is preferred.
• High school diploma or equivalent is preferred.
• Ability to provide superior customer service and exceed customer's expectations.
• Ability to use good judgment and logic.
• A Restricted and Non-Restricted Possession and Acquisition License is required; training will be provided if necessary.
• Experience in a related field or outdoor lifestyle.
• Knowledge of Cabela’s specific products is an asset.
• Bass Pro Shops & Cabela’s welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Benefits

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Fun work environment
• Competitive wages
• Excellent benefits
• Unlimited career advancement opportunities
• Bass Pro Cares Fund
• Bass Pro Shops

About Bass Pro Shops

Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when avid young angler Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today the company provides customers with unmatched offerings spanning premier destination retail, outdoor equipment manufacturing, world-class resort destinations and more. In 2017 Bass Pro Shops joined forces with Cabela’s to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service. Bass Pro Shops also operates White River Marine Group, offering an unsurpassed collection of industry-leading boat brands, and Big Cedar Lodge, America’s Premier Wilderness Resort. Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors and has been named by Forbes as “one of America’s Best Employers.”