Booking & Scheduling Clerk Heart Health - (218763)

Island Health; Courtenay; On-site; CAD 40,000 - 55,000; Full time

Job summary

A regional healthcare authority in Courtenay is seeking a qualified individual for processing booking requests for diagnostic and medical treatments. This role involves scheduling patients and ensuring documentation is properly handled. Applicants should have Grade 12 and two years of related experience, along with strong communication and organizational skills.

Responsibilities

• Receives and processes booking requests for diagnostic and medical treatment procedures.
• Schedules patients using appropriate electronic scheduling application.
• Ensures all required documentation is provided and prepares patient charts.

Skills

Knowledge of medical terminology

Ability to keyboard at 45 wpm

Ability to communicate effectively

Ability to deal with others effectively

Physical ability to carry out the duties of the position

Ability to organize work

Ability to operate related equipment

Education

Grade 12 with two years' recent related experience

Job description

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or designate, receives and processes booking requests for diagnostic and medical treatment procedures. Determines appointment priority and schedules patients using appropriate electronic scheduling application. Works closely with Physician / Surgeon Offices, and partner departments to identify and address any scheduling conflicts. Ensures all required documentation is provided and prepares patient charts in accordance with established procedures and guidelines.

Schedules appointments and booking times, determining priority by reviewing and evaluating patient information such as patient history, test results and pertinent reports, in consultation with other modalities and departments.

Qualifications

Grade 12 and two years' recent related experience or an equivalent combination of education, training, and experience.

Skills and Abilities

• Knowledge of medical terminology.
• Ability to keyboard at 45 wpm
• Ability to communicate effectively, both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.