Booking & Scheduling Clerk Heart Health - (218763)

Island Health; Campbell River; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare provider is seeking a candidate to manage patient booking requests and schedule medical appointments. Responsibilities include evaluating patient information, working with physician offices, and ensuring documentation is complete. Candidates should possess Grade 12 education, relevant experience, and good communication skills. This role offers the opportunity to contribute to patient care in Campbell River.

Qualifications

• Grade 12 and two years recent related experience or an equivalent combination of education training and experience.
• Ability to communicate effectively both verbally and in writing.
• Physical ability to carry out the duties of the position.

Responsibilities

• Receives and processes booking requests for diagnostic and medical treatment procedures.
• Determines appointment priority and schedules patients using electronic scheduling.
• Works closely with Physician/Surgeon Offices to identify scheduling conflicts.

Skills

Knowledge of medical terminology

Customer Service

Communication skills

Ability to organize work

Ability to keyboard at 45 wpm

Education

Grade 12 education

Two years recent related experience

Job description

Description

In accordance with the Vision Purpose and Values and strategic direction of Island Health (Vancouver Island Health Authority) patient and staff safety is a priority and a responsibility shared by everyone; as such the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or designate receives and processes booking requests for diagnostic and medical treatment procedures. Determines appointment priority and schedules patients using appropriate electronic scheduling application. Works closely with Physician / Surgeon Offices and partner departments to identify and address any scheduling conflicts. Ensures all required documentation is provided and prepares patient charts in accordance with established procedures and guidelines.

Schedules appointments and booking times determining priority by reviewing and evaluating patient information such as patient history test results and pertinent reports in consultation with other modalities and departments.

Qualifications

Education Training And Experience

Grade 12 and two years recent related experience or an equivalent combination of education training and experience.

Skills And Abilities

• Knowledge of medical terminology.
• Ability to keyboard at 45 wpm
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.

Key Skills

• Customer Service
• Communication skills
• Basic Math
• Cashiering
• Computer Skills
• Math
• Retail Sales
• 10 Key Calculator
• Copywriting
• Cash Handling
• Planograms
• Stocking