Booking Clerk, Community Dialysis

Providence Health Care; North Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare organization in Metro Vancouver is looking for a detail-oriented and organized individual to join as a Clinic Support. You will schedule and book outpatient appointments, collect patient information, and handle clerical duties. Strong communication and multitasking skills are essential. The position offers a competitive salary and growth opportunities in a supportive environment.

Benefits

Competitive salary

Growth opportunities

State-of-the-art facilities

Inclusive culture

Responsibilities

• Book, confirm and reschedule patient appointments.
• Enter patient details and ensure records are complete before appointments.
• Contact patients and staff to share test results and appointment information.
• Interview patients, collect forms and explain consent for treatment.
• Answer calls, greet patients and direct them to the right places.
• Create and organize patient files and pull records when needed.
• Type documents, handle data entry and manage office tasks.
• Book diagnostic tests and give patients prep instructions.
• Help with OR forms and requisitions.
• Prepare reports and keep work areas clean.

Skills

Ability to keyboard at 40 wpm

Knowledge of medical terminology

Ability to communicate effectively both verbally and in writing

Ability to deal with others effectively

Physical ability to carry out the duties of the position

Ability to organize work

Ability to operate related equipment

Education

Grade 12, two years recent related experience

Job description

Salary

The salary range for this position is CAD $27.10 / Hr. - CAD $27.10 / Hr.

Summary

We are seeking a detail-oriented and organized individual to join our team as a Clinic Support. This role you will schedule and book outpatient appointments, admit patients, collect personal information and enter data into the health system. You will also handle clerical duties including filing, typing, answering calls and maintaining office supplies. Additionally you will coordinate with physicians’ offices, provide pre‑appointment instructions and generate operational reports. Strong communication and multitasking skills are essential.

What You Bring

• Grade 12, two years recent related experience or an equivalent combination of education, training and experience.

Skills and Abilities

• Ability to keyboard at 40 wpm.
• Knowledge of medical terminology.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.

What We Offer

• A competitive salary : The salary range for this position is $27.10 per hour depending on experience.
• Growth opportunities : We welcome individuals at all stages of their career offering opportunities for professional development and growth.
• State‑of‑the‑art facilities : The new St. Pauls Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada designed to appropriately address the future health needs of patients, families and our communities. From hospital care to primary and community health solutions the new St. Pauls Hospital and health campus will continue to lead innovations in care, research and teaching. The new St. Pauls Hospital is expected to open in 2027.
• Inclusive culture : We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.

Your Day to Day

• Book, confirm and reschedule patient appointments.
• Enter patient details and ensure records are complete before appointments.
• Contact patients and staff to share test results and appointment information.
• Interview patients, collect forms and explain consent for treatment.
• Answer calls, greet patients and direct them to the right places.
• Create and organize patient files and pull records when needed.
• Type documents, handle data entry and manage office tasks.
• Book diagnostic tests and give patients prep instructions.
• Help with OR forms and requisitions.
• Prepare reports and keep work areas clean.

Who We Are

Providence Health Care is one of the largest faith-based health care organizations in Canada.

For the people at Providence living our Mission, Vision and Values means providing British Columbians with compassionate, socially just, exceptional and innovative care every day.

From our humble roots 129 years ago, Providence has grown into a globally renowned research, teaching and care organization. As individuals within a mission-driven organization we choose to be part of Providence Health Care because we value the organization’s long commitment to social justice and compassionate care and its commitment to the process of Truth and Reconciliation with Indigenous Peoples.

We acknowledge that Providence Health Care and the new St. Pauls Hospital site is located on the traditional ancestral and unceded territory of the Coast Salish Peoples including the territories of the xʷməθkwəyəm (Musqueam), Skwxwú7mesh (Squamish) and Səlílwətaʔ / Selilwitulh (Tsleil-Waututh) Nations.

Key Skills

Catheter Care, Patient Care, Communication skills, Computer Skills, Data Collection, Physiology Knowledge, Phlebotomy, Maintenance, Dialysis Experience, DocuSign, Patient Service Experience, Medication Administration.

Employment Type : Full-Time

Experience : years

Vacancy : 1