Bone Health Concierge - Remote Customer Care

AlgaeCal; Airdrie; On-site; CAD 30,000 - 60,000; Full time

Job summary

A health-focused company in Alberta seeks a Customer Care Representative to support customers regarding bone health. The role requires a solid background in customer service, passion for natural health, and organizational skills. Responsibilities include answering inquiries, processing orders, and helping customers understand their bone scan results. This position offers a starting salary of $52,000 and various benefits including a healthcare package and professional development.

Benefits

Starting salary of $52,000

Generous healthcare package

Monthly team events

Flexible Stat Holidays

Remote team building opportunities

Supported professional development

Qualifications

• Solid customer service background.
• Ability to build rapport with customers.
• Organization and critical thinking skills.
• Willingness to accept and learn from feedback.

Responsibilities

• Act as a knowledge base for customer inquiries.
• Listen and provide information for informed decisions.
• Process orders and returns for customers.
• Help customers understand DEXA bone scans.

Skills

Customer service experience

Passion for natural health

Organizational skills

Ability to multi-task

Job description

A health-focused company in Alberta seeks a Customer Care Representative to support customers regarding bone health. The role requires a solid background in customer service, passion for natural health, and organizational skills. Responsibilities include answering inquiries, processing orders, and helping customers understand their bone scan results. This position offers a starting salary of $52,000 and various benefits including a healthcare package and professional development.