Billing & Client Success Analyst

Medium; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading submetering company in Toronto is looking for a Billing Operations Specialist to ensure accurate billing and maintain client relationships. The successful candidate will have at least 3 years of billing operations experience, with a background in utilities or telecom preferred. This role offers a supportive work environment and attractive benefits including health coverage and retirement planning.

Benefits

100% company covered health and dental benefits from day 1

Deferred Profit Sharing Plan (DPSP) and RRSP Matching

Annual fees for professional designation covered

Paid personal and sick days

Summer hours

Company sponsored social events

Qualifications

• Minimum 3 years experience in Billing Operations.
• Utility or Telecom Industry experience is an asset.
• Highly motivated and flexible professional.

Responsibilities

• Process Client Remittances while maintaining high quality standards.
• Ensure resident bills are accurate and timely.
• Resolve client billing inquiries and exceptions.

Skills

Conflict management

Interpersonal skills

Analytical skills

Critical thinking

Decision making

Detail-oriented

Education

University Degree or Business Administration Certificate

Job description

A leading submetering company in Toronto is looking for a Billing Operations Specialist to ensure accurate billing and maintain client relationships. The successful candidate will have at least 3 years of billing operations experience, with a background in utilities or telecom preferred. This role offers a supportive work environment and attractive benefits including health coverage and retirement planning.