Billing Analyst I, Accounts Receivable, Bilingual French

LifeWorks; Montreal; On-site; CAD 60,000 - 90,000; Full time

Job summary

A leading health and well-being provider in Montreal is seeking a dedicated Accounts Receivable team member. In this full-time position, you will manage due accounts, strengthen client relationships, and streamline processes. The ideal candidate will possess 3-5 years of collections experience, be bilingual in French and English, and have strong analytical capabilities. This role offers competitive pay and a chance to contribute to health outcomes using cutting-edge technology.

Benefits

Competitive pay

Inclusive workplace culture

Accommodations for disability applicants

Qualifications

• 3-5 years’ experience in collections.
• Experience working with company policies and control procedures.
• Highly organized with excellent multitasking abilities.

Responsibilities

• Monitor and document status on past due accounts.
• Manage risk assessment for client portfolio.
• Strengthen relationships with clients regarding past-due accounts.
• Identify areas for process improvement.

Skills

Bilingual in French and English

Strong interpersonal skills

Analytical skills

Excellent communicator

Detail-oriented

Self-motivation

Education

Post-secondary education in Accounting/Business Administration

Tools

Microsoft Excel

WorkDay

SAP

Job description

Pay Competitive

Employment type Full-Time

Job Description

Req#: R-20210

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global‑leading health and well‑being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Drive Results Through Strategic Collections and Client Partnership

As a key member of the Accounts Receivable team, you will build relationships with our fellow team members in Accounts Receivable, Clients, Account Managers and Consultants to ensure timely payments and collection of accounts receivable. The ideal person in this role will be resourceful, inquisitive, self‑motivated, possess strong interpersonal skills and capable of handling high work volumes with accuracy.

What you’ll do

• Monitor, maintain and document status on all past due accounts, including documenting details of methods utilized to secure payment
• Manage risk assessment for client portfolio with established policies and procedures, including timely and periodic reporting to management with account updates and action recommendations
• Be customer focused, strengthen and grow relationships with clients by communicating with customers regarding past‑due accounts
• Assist in streamlining the accounts receivable process by identifying areas for performance improvement and efficiencies

Qualifications

• Post‑secondary education in Accounting/Business Administration
• 3‑5 years’ experience in collections
• Bilingual in French and English
• Experience working with company policies and control (audit) procedures
• Advanced knowledge of Microsoft Excel
• Experience in working on the ERP System WorkDay
• Highly organized, detail‑oriented with excellent multitasking abilities and strong analytical skills
• Excellent communicator with superior verbal and written communication

Great to haves

• CPA/CMA
• Lean Six Sigma
• Experience working with SAP

A bit about us

We’re a people‑focused, customer‑first, purpose‑driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID‑19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

About the company

LifeWorks, formerly known as Morneau Shepell, is a human resources services and technology company headquartered in Toronto, Ontario, Canada.

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