Billing Administrator

PwC South Africa; Toronto; On-site; Confidential; Full time

Job summary

PwC Canada is seeking a Billing Administrator to deliver key financial management tasks supporting partners and practice staff. You will set up client job codes in iPower, monitor WIP, prepare invoices, and handle AR and credit notes to ensure timely revenue collection.

You will liaise with managers and partners, produce monthly WIP analyses, track fees against budgets, and contribute to the firm’s financial performance through accurate reporting and proactive issue resolution.

Qualifications

• Strong understanding of end-to-end financial processes with numerical aptitude.
• Experience in a professional services firm is an asset, as is client service experience.
• Strong technical skills in Excel and Word.
• Demonstrates a commitment to client service by building and maintaining relationships with internal and external clients.

Responsibilities

• Set up new client job codes in iPower with associated maintenance (budgets).
• Monitor WIPs, review engagement letters to determine fees charged, liaise with managers to capture out-of-pocket expenses.
• Draft, finalize, and issue invoices to clients on time to support billing targets (NIDO).
• Respond to client queries regarding invoices and prepare analyses and amended invoices as needed.
• Prepare, finalize and issue credit notes.
• Update and manage fee and billing schedules.
• Prepare monthly detailed WIP analyses and month-end WIP provisions as needed.
• Monitor partner’s financial investment including WIP, AR and cash collection against targets (NIDO).
• Track fees against budget and conduct global fee reporting.
• Generate aged AR reports and review with partner to determine actions.

Skills

Numerical aptitude

Client service

Excel

Word

Stakeholder engagement

Tools

iPower

Job description

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Finance Management Level Specialist Job Description & Summary The Billing Administrator ("BA") provides exceptional internal and external client service, working directly with clients and with partners, practice staff and partner assistants to provide key financial management tasks critical to the firm’s financial performance. BAs are responsible for managing their partners’ financial management activities including invoice preparation, WIP and accounts receivable management, and reporting.

The Opportunity:

• Set up new client job codes in the firm’s proprietary accounting software (iPower), including all associated maintenance (e.g., budget rates)
• Monitor WIPs, review engagement letters to determine fees to be charged, and liaise with managers to ensure out of pocket expenses are captured
• Draft, finalize, and issue invoices to clients on a timely basis to support achievement of partners’ monthly billing targets (i.e., NIDO)
• Respond to client queries regarding invoices, including preparation of analyses and preparation of amended invoices when required (as directed by the partner/manager)
• Prepare, finalize and issue credit notes
• Update and manage fee and billing schedules
• Prepare monthly detailed analysis of WIP (as required by the partner/manager) to ensure the WIP value reflects what is expected to be recovered in fees from the client. When it doesn’t, prepare month-end WIP provisions for review with partner/manager
• Monitor and/or manage the partner’s overall financial investment, including WIP, A/R and cash collection actuals to target (i.e. NIDO)
• Track fees against budget, and conduct global fee reporting as required
• Generate aged A/R reports and review with partner to determine actions required for aging accounts

What You'll Bring:

• Strong understanding of end-to-end financial processes including a numerical aptitude
• Experience working in a professional services firm is an asset, as is client service experience
• Strong technical skills in Excel and Word
• Demonstrates a commitment to providing excellent client service, by building and maintaining productive relationships with both internal and external clients
• Confidence to engage partners in billing, A/R management and collections activities
• Demonstrates ability to work in a multi-tasked, fast-paced and changing matrixed environment independently, and with minimal direction
• Self-starter with the ability to manage multiple projects and meet deadlines
• Strong written and oral communication skills

The salary range for this position is $45,800 - $76,300. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Why you’ll love PwC We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life.

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified)

Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Accounting Advisory, Accounting and Financial Reporting Standards, Accounting Policies, Accounting Practices, Account Reconciliation, Active Listening, Communication, Credit Control, Emotional Regulation, Empathy, Escalation Management, Financial Accounting, Financial Budgeting, Financial Forecasting, Financial Policy, Financial Record Keeping, Financial Reporting, Financial Statement Analysis, Financial Statement Preparation, Financial Transactions, General Ledger Accounting, General Ledger Maintenance, Inclusion {+ 6 more}

Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.

The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).

Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi. L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l’IA pour améliorer votre expérience. Par exemple, pendant l’examen du curriculum vitæ ou l’élaboration d’une liste de recommandations personnalisées, un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez‑vous pour l’entrevue. L’IA nous aide à mieux lutter contre les préjugés, car l’évaluation des candidats se fait de façon juste et équitable, sans que les informations d’identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d’évaluer le lien entre leurs compétences, leur expérience et leurs chances de réussir chez PwC Canada. Bien que l’IA facilite certaines étapes de notre processus de recrutement, les décisions finales d’embauche sont toujours prises par des personnes.

Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially at PwC. Here, you can uncover hidden talents, build lifelong relationships rooted in trust and empathy and turn challenges into opportunities for innovation. We’ll help you grow your skills through challenging, meaningful work so you can go further.

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