Bilingual Travel Advisor II — Plan & Book Trips

JPMorgan Chase & Co.; Quebec; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading financial services firm in Canada is seeking a Travel Advisor to assist customers in planning and booking their travel. The ideal candidate is bilingual in English and French, possesses strong customer service experience, and is skilled at using computer systems effectively. The role involves coordinating travel experiences, resolving booking issues, and providing information on travel rewards programs.

Qualifications

• Bilingual English / French required (verbal and written).
• Customer service experience required.
• Demonstrate effective communication and interpersonal skills.
• Excellent time management and multi-tasking ability.
• Proficient computer skills required.

Responsibilities

• Serve as the intermediary between customers and service providers.
• Provide timely and accurate professional service to clients.
• Collaborate effectively within a dynamic team environment.
• Proactively keep abreast of travel regulations and industry requirements.
• Resolve any issues related to customers' booking process.

Skills

Bilingual English / French

Customer Service experience

Effective communication skills

Time management

Proficient computer skills

Education

High School Diploma or GED

Tools

GDS systems

Job description

A leading financial services firm in Canada is seeking a Travel Advisor to assist customers in planning and booking their travel. The ideal candidate is bilingual in English and French, possesses strong customer service experience, and is skilled at using computer systems effectively. The role involves coordinating travel experiences, resolving booking issues, and providing information on travel rewards programs.