Bilingual Translation Analyst

W. W. Grainger; Vaughan; On-site; CAD 84,000 - 115,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

PTO & holidays

Life insurance

Employee assistance program

Pension plan

Education support

Employee discounts

Job summary

W.W. Grainger Canada is seeking a Content Analyst to develop textual rich content strategies for Grainger product categories.

You will research MRO products and work with merchandisers to craft copy that answers common questions and improves discovery and selection. Reporting to the Onsite Search & Content Manager, you will write and edit copy that follows quality standards and style guides, translate complex product information into concise customer-friendly language, and collaborate with

Qualifications

• 2–3 years of experience in large, multi-channel organizations.
• Bilingual French/English is required.
• Proven short-form copywriting experience, particularly in the eCommerce space.
• Experience with technical product information and feature-benefit copy principles, and the ability to translate them into concise, customer-friendly language.
• Strong knowledge of grammar, punctuation, and style.
• Working knowledge of keyword research and basic SEO principles.
• High curiosity about how industrial products work.
• Proven success working in analytics-driven, multi-channel environments.
• Understanding of Product Information Management systems; experience with STEP/STEP is an asset.

Responsibilities

• Research assigned products to understand how they work and how customers use them.
• Collaborate with Merchandising Strategy to develop content informing customers about products and value of the assortment.
• Write product copy meeting publishing standards for print and digital publications by addressing common questions and aiding fast purchase decisions.
• Coordinate with Product Information, Search, Content Strategy, Marketing and Publishing teams to complement other presentation elements.
• Document copy statements to be supported by manufacturer literature and product data.

Skills

Bilingual French/English

Copywriting

SEO basics

Editorial standards

Team collaboration

Attention to detail

Analytical thinking

Communication skills

Tools

Stibo STEP (STEP)

Job description

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W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com.

Compensation:

The base salary for this role ranges between $ 58,880 - $ 80,960, with eligibility for an incentive target of 5% which is contingent upon achieving both individual and company performance objectives.
The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.
This job posting is for an existing vacancy.

Primary Function:

T his role assumes responsibility for developing textual rich content strategies for assigned Grainger product categories. You will research different MRO and work with merchandisers and other in-house product experts to develop plans for using copy to address common customer questions and improve their discovery and selection of products. You are also responsible for implementing the plan by writing and editing copy that is clear and accurate and that follows quality standards and style guidelines. The Bilingual Translation Analyst will report directly to the Onsite Search & Content Manager and is an affiliated team member of the Grainger Canada Merchandising department.

Responsibilities (You Will):

• Research assigned products to develop an understanding of how they work and how customers use them to ensure an effortless customer selection experience.
• Work with Merchandising Strategy to develop an approach for using textual rich content to inform customers about assigned products and illustrate value of assortment.
• Write product copy that meets publishing standards for print and digital publications by anticipating and addressing common customer questions to help customers make fast purchase decisions.
• Collaborate with partners such as Product Information and Search, Content Strategy, Marketing, and other Publishing teams to ensure that copy produced augments and complements other presentation elements (e.g., product data, photography, and site structure).
• Research and sufficiently document all copy statements to ensure they are supported by manufacturer literature, industry standards, product data, or Merchandising guidance.
• Maintain awareness of competitors' performance to ensure our publications exceed industry standards.
• Maintain clarity and consistency of copy style, ensuring the team's editorial style guide reflects any revisions or additions discussed with the Onsite Search & Content Manager.

Preferred Education & Experience (You Have):

• 2–3 years of experience in large, multi-channel organizations.
• Bilingual French/English is required.
• Proven short-form copywriting experience, particularly within the eCommerce space.
• Experience with technical product information and feature-benefit copy principles, and the ability to translate them into concise, customer-friendly language.
• Strong experience with rules of grammar, punctuation, and style.
• Working knowledge of keyword research and basic SEO principles.
• Natural curiosity about how industrial products work.
• Proven success working in teams with dynamic, analytics-driven, multi-channel work environments.
• Understanding of Product Information Management systems and product data management methodologies; experience with Stibo Systems (STEP) is an asset.
• High attention to detail / proven organizational skills.
• Familiarity with product taxonomy research; demonstrated ability to translate research into tactical actions.
• Strong communication skills, detail orientation and business acumen.
• High-level knowledge of the MRO (Maintenance, Repair, and Operations) industry and industrial products a strong plus.
• Adept at prioritization and multitasking.
• Ability to work independently as well as in a team environment.
• Strong systemic thinking and problem-solving skills.
• Demonstrated interpersonal and relationship-building skills.

Rewards and Benefits:

Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

• Medical, dental, vision and prescription drug coverage
• Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
• Life insurance coverage, including spousal and dependent life insurance.
• Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
• Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
• Educational & Professional Membership Fee Assistance program
• Employee discounts, team member perks and more!

DEI Statement:

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.