Bilingual Technical Sales Specialist

Latham, The Pool Company; Montreal (administrative region); Hybrid; CAD 62,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

RRSP with 50% company match

Life/ADD Insurance

Short/Long Term Disability insurance

Job summary

Latham, The Pool Company, is looking for a Bilingual Technical Sales Specialist-Measure to support customers and drive adoption of our measuring solutions. This full-time role will involve significant travel throughout Ontario and Quebec.

The ideal candidate will have a technical background and experience in the pool industry, providing training and support to dealers while facilitating effective communication among stakeholders.

Qualifications

• Minimum of five years of technical experience preferred.
• Ability to multi-task and set priorities effectively.
• Outstanding communication skills in oral and written form.

Responsibilities

• Provide in-field dealer product training and troubleshooting.
• Assist with onboarding of new sales personnel.
• Participate in trade shows and industry events as needed.

Skills

Teamwork

Project management

Problem solving

Professional image presentation

Communication

Data management

Education

Associates degree with technical certification

High school diploma (if substituted)

Tools

Microsoft Office Products

CRM software

Job description

Make a SPLASH with Latham Pool Products!

At Latham Pool Products, we don’t just make swimming pools; we create opportunities for backyard dreams to come true. As the leading manufacturer in North America, Australia, and New Zealand, we are committed to delivering innovation, quality, and sustainability in everything we do.

We believe in building an environment where everyone can thrive. That is why we offer:

• A culture of integrity, collaboration, and respect.
• Comprehensive benefits for you and your family.
• Opportunities for growth, mentorship, and skill development.

Ready to join a team that makes a difference?

A little about the position: This role will travel primarily throughout Ontario & Quebec

Job Summary

The Bilingual Technical Sales Specialist-Measure will support customers with training, and drive adoption for Measure. Measure is our proprietary measuring solution to simplify the measuring process for safety covers and inground liners. This role will provide field technical support to all customers. In addition, will be an integral part of a regional support for the assigned Sales Region.

​Please note pool industry experience is highly preferred

Some of What You Will Do:

• Be the primary source and point-of-contact for in-field dealer product training and troubleshooting.
• Participate and direct in-field, on-site pool measuring dealer training and support.
• Assist with technical training and onboarding of new Latham sales personnel.
• Facilitate in-field measuring with potential targets drive conversion
• Participate in Boot Camps, trade shows and other industry events as needed.
• Serve as a comprehensive product expert on Measure, independently seeks, reports, and makes recommendations on competitive information and activity.
• Ensure the timely and complete entry of all CRM activities for new dealers to assist with the Measure portion of on-boarding
• Assist Latham Pool’s Sales personnel in achieving their sales objectives and identifying opportunities.
• Provide timely and relevant feedback and recommendations to all stakeholders through reports and regular communications.
• Offer expertise and take ownership of consumer complaints, seeing through to resolution.

What You Bring to the Table: (Qualifications)

• Associates degree with technical certification and a minimum of five years of technical experience preferred. A high school diploma may be substituted with commensurate experience and professional training.
• Outstanding teamwork and project management skills.
• Proven ability to solve complex problems.
• Present a professional image to customers and consumers, serving as a subject matter expert and company representative in all situations.
• Thrive in a fast-paced environment where high energy and resiliency are required.
• Ability to multi-task, prioritize workload, set up /maintain files, generate reports as requested and set and reach goals.
• Ability to independently respond to common inquiries or complaints from customers, employees, and regulatory agencies.
• Ability to effectively present information in both oral and written form.
• Ability to maintain accurate records.
• Computer skills; intermediate levels in spreadsheet, data base and word processing software including Microsoft office products (Outlook, Excel.) CRM experience preferred.
• Travel requirements: approximately 80% of the time with flexibility for overnight travel as needed.

Why should you come work with Us?

Comprehensive Benefits for you and your family include

• Medical, dental, and vision insurance
• RRSP with 50% company match
• Life/ADD Insurance and Short/Long Term Disability insurance

Some Important Information for you:

Position Title: Bilingual Technical Sales Specialist- Measure

Status: Full-time

Salary Range: $62,000-$75,000 depending on experience plus bonus and car allowance in addition to a Sales Incentive Plan with a target pay of 15% of base pay

Starting pay for this role will vary based on multiple factors, including location, knowledge, skills, education, and experience. Pay ranges may be modified in the future.