Bilingual Spanish Call Center Associate | Flexible Shifts

MCI; Edwardsville; On-site; CAD 30,000 - 60,000; Full time

Job summary

A technology-enabled business services company located in Sydney, NS, seeks Bilingual Spanish Call Center Representatives. Candidates must be fluent in Spanish and English, handle customer inquiries, and document interactions precisely. Flexible shifts including weekends are required. Competitive compensation and a variety of benefits are offered. Join a fast-paced team focused on delivering exceptional customer experiences. Apply today for a chance to grow with us!

Benefits

Paid Time Off

Health Benefits

Life Insurance

Career Growth

Paid Training

Casual Dress Code

Qualifications

• Must be 18 years or older.
• Previous experience in a bilingual customer service or call center role preferred.
• Ability to work flexible shifts, including weekends and holidays.

Responsibilities

• Manage inbound and outbound calls in both Spanish and English.
• Assist customers with billing inquiries and general support.
• Document customer interactions accurately.

Skills

Bilingual fluency in English and Spanish

Strong listening skills

Interpersonal communication skills

Attention to detail

Organizational abilities

Education

High school diploma or GED

Job description

A technology-enabled business services company located in Sydney, NS, seeks Bilingual Spanish Call Center Representatives. Candidates must be fluent in Spanish and English, handle customer inquiries, and document interactions precisely. Flexible shifts including weekends are required. Competitive compensation and a variety of benefits are offered. Join a fast-paced team focused on delivering exceptional customer experiences. Apply today for a chance to grow with us!