Bilingual Service Consultant (English/Spanish)

Ceridian HCM, Inc; Remote; CAD 60,000 - 80,000; Full time

Job summary

A global human capital management company is seeking a Bilingual Service Consultant (English/Spanish) to manage GL implementations. Ideal candidates should have over 5 years of software implementation experience, fluent in both languages, and possess strong problem-solving skills. The role requires effective communication, organization, and the ability to travel to client sites when necessary. This position is open to candidates located in Canada, excluding Quebec, offering a competitive salary and benefits package.

Benefits

Comprehensive wellness initiatives

Time away from work programs

Community volunteer opportunities

Qualifications

• 5+ years of software implementation experience with a focus on accounting.
• Practical knowledge of accounting and payroll.
• Ability to travel to client sites as needed.

Responsibilities

• Manage all aspects of the GL implementation process.
• Consult and advise clients on best practices.
• Effectively manage multiple projects and clients.

Skills

Fluency in English and Spanish

Problem-solving skills

Excellent organization

Communication skills

Knowledge in SQL, XML, XSLT

Education

Bachelor’s degree in Computer Science or Accounting

Tools

Microsoft Office

SaaS/Cloud software

Job description

Bilingual Service Consultant (English/Spanish)

United States

Job Description

Posted Wednesday, December 10, 2025 at 5:00 AM | Expires Wednesday, February 11, 2026 at 4:59 AM

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand prom ise - Makes Work Life Better ™ - Reflec ts our commitment to employees, customers, partners and communities globally.

Effective November 1, 2025 this position is not open to residents of Quebec; applicants must reside in a province or territory of Canada other than Quebec to be considered. Any roles available in Quebec will be posted separately.

Only candidates located in the Pacific Time (PT) zone will be considered

About the Opportunity

The General Ledger Consultant will manage and execute the entire implementation life cycle including planning, discovery, design, and deployment in addition to project and client management responsibilities, focusing on GL requirements.

What You’ll Get to Do

• Manage all aspects of the GL implementation process, which includes collaborative consultation with the client, requirements definition, solution design, guided configuration, unit and integration testing, training, and full deployment
• Apply functional and technical expertise to effectively execute requirements
• Partner with client project managers and executives throughout the implementation
• Engage specific client contacts, such as Controllers, Accountants, and Financial Officers to complete analysis of client specific GL posting requirements
• Consult and advise clients through the implementation process on best practices that maximize value and return on investment
• Collaborate with the project team, internal partners, external clients, and third parties to ensure a successful delivery
• Effectively manage multiple projects and clients at the same time with multiple competing priorities and to coach others to work effectively

Skills and Experience We Value

• Must be fluent (written and verbal) in English and Spanish
• Bachelor’s degree in Computer Science or Accounting or equivalent experience
• 5+ years of software implementation experience, with a focus on accounting preferred
• Practical knowledge of accounting and payroll, production environment and implementation practices
• Problem-solving skills with the ability to effectively troubleshoot problems to identify root causes and recommend effective solutions
• Experience with software in a SaaS/Cloud environment with focus on HCM.
• Specific experience with Payroll modules within Workday, Ultimate, Lawson or ADP is strongly desired.
• Demonstrate ability to multi-task and meet deadlines for multiple clients concurrently
• Proven ability to document requirements, issues, and outcomes
• Proficient in Microsoft Office products
• Knowledge in SQL, XML, XSLT preferred
• Excellent organization, communication, and collaboration skills
• Ability and willingness to travel to client sites as needed

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

About the Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.

Proficiency in English is required for this position as this role will regularly interact with English-speaking stakeholders, co-workers, managers and/or clients across the world. Further, our back office support teams, including but not limited to Human Resources, are primarily English speaking. Employees need to be able to communicate with these departments in English to appropriately administer their business relationship. Due to the significant high volume of interactions with these English-speaking co-workers, managers, stakeholders and/or clients, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud

Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process