Bilingual Remote Support Specialist - English/Spanish

Concentrix; Windsor; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading customer service firm is seeking bilingual customer support representatives, fluent in Spanish and English, for remote opportunities. Responsibilities include assisting customers with technical issues and providing exceptional service. Candidates should have a high school diploma and customer service experience. This role offers competitive pay and various perks to enhance work-life balance.

Benefits

Salary range of $16 - $20/hr

Work-from-home convenience

Paid training

Employee referral bonuses

Health and wellness programs

Qualifications

• Minimum of 1 year of customer service experience.
• Ability to work in a quiet, distraction-free environment at home.
• Willingness to learn new technologies.

Responsibilities

• Provide inbound customer support in both Spanish and English.
• Assist customers in resolving basic technical issues.
• Deliver exceptional customer service.

Skills

Fluency in Spanish

Fluency in English

Customer service experience

Strong computer navigation skills

Education

High school diploma or GED

Job description

A leading customer service firm is seeking bilingual customer support representatives, fluent in Spanish and English, for remote opportunities. Responsibilities include assisting customers with technical issues and providing exceptional service. Candidates should have a high school diploma and customer service experience. This role offers competitive pay and various perks to enhance work-life balance.