Bilingual Remote Customer Support (FR/EN) — Flexible Shifts

Arise Virtual Solutions; Oshawa; Remote; CAD 30,000 - 60,000; Full time

Job summary

A customer service platform is seeking bilingual French speakers to provide customer support for a roadside assistance service. This work-from-home position offers flexible scheduling 24/7. Candidates need strong communication skills and the ability to handle customer inquiries empathetically. Less than a degree is required, but certification courses may be necessary. This opportunity allows you to work at your convenience and build your own customer support business.

Qualifications

• Self-motivated individuals with strong problem-solving skills.
• Ability to deliver excellent customer service while multitasking.

Responsibilities

• Provide bilingual support to customers through calls.
• Negotiate service rates and resolve inquiries on first contact.
• Document customer interactions accurately.

Skills

Bilingual English/French

Problem-solving

Patience

Empathy

Excellent communication skills

Job description

A customer service platform is seeking bilingual French speakers to provide customer support for a roadside assistance service. This work-from-home position offers flexible scheduling 24/7. Candidates need strong communication skills and the ability to handle customer inquiries empathetically. Less than a degree is required, but certification courses may be necessary. This opportunity allows you to work at your convenience and build your own customer support business.