Bilingual Remote Customer Service Rep (FR/EN)

Manitoulin Group of Companies; Remote; CAD 40,000 - 55,000; Full time

Job summary

A logistics company is actively seeking a Customer Service Representative to assist clients with inquiries and manage scheduling. The ideal candidate is bilingual in English and French, possesses strong communication skills, and can work effectively both independently and as part of a team. This remote position offers comprehensive training and equipment, with benefits including profit sharing and health coverage.

Benefits

Profit Sharing

Health and dental benefits

Opportunities for growth and advancement

Qualifications

• Must be bilingual with fluent English and French.
• Excellent writing and phone skills are required.
• Ability to problem solve and work effectively in a team.

Responsibilities

• Assist customers with inquiries via phone/email/chat.
• Schedule and confirm pickups.
• Coordinate with departments to meet customer requirements.

Skills

Bilingual (English and French)

Professional writing skills

Problem-solving

Teamwork and individual work

Excellent communication

Reliability

Job description

A logistics company is actively seeking a Customer Service Representative to assist clients with inquiries and manage scheduling. The ideal candidate is bilingual in English and French, possesses strong communication skills, and can work effectively both independently and as part of a team. This remote position offers comprehensive training and equipment, with benefits including profit sharing and health coverage.