Bilingual Remote CSR: Flexible Hours, Growth & Benefits

Concentrix; Surrey; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading customer service provider is seeking candidates for a remote customer support role. The position offers a competitive pay rate of up to $20/hr, alongside performance-based incentives. Applicants should be fluent in both Spanish and English, with at least 1 year of customer service experience. This opportunity provides paid training, flexible hours, and comprehensive benefits, making it a great fit for those looking for career growth in an inclusive environment.

Benefits

Flexible hours

Comprehensive benefits including medical, dental, and vision insurance

DailyPay enrollment option for early access to earned wages

Qualifications

• Minimum of 1 year of customer service experience required.
• Open availability for scheduling needed.
• Must have a quiet, distraction-free work environment at home.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Assist customers in resolving basic technical issues.
• Track, document, and retrieve information in databases.

Skills

Fluent in both Spanish and English

Customer service experience

Strong computer navigation skills

Education

High school diploma or GED

Job description

A leading customer service provider is seeking candidates for a remote customer support role. The position offers a competitive pay rate of up to $20/hr, alongside performance-based incentives. Applicants should be fluent in both Spanish and English, with at least 1 year of customer service experience. This opportunity provides paid training, flexible hours, and comprehensive benefits, making it a great fit for those looking for career growth in an inclusive environment.