Bilingual Receptionist & Office Admin – Client-Centric Pro

Natalie LeBlanc - Desjardins Insurance Agent; Dieppe; On-site; CAD 47,000 - 50,000; Full time

Job summary

An insurance agency in Dieppe, NB is seeking a bilingual Receptionist / Office Administrator to provide exceptional client service and support day-to-day operations. The ideal candidate will possess strong organizational skills, a commitment to customer satisfaction, and the ability to multitask effectively. This full-time position offers a competitive salary and comprehensive benefits after a probation period.

Benefits

Competitive Salary: $47,500–$50,000 annually, plus commission opportunities

Comprehensive Benefits after 3-month probation

Career Development programs

Qualifications

• Minimum 2 years of experience in a receptionist or administrative role.
• General Insurance License (Level 1 or 2) is an asset, but not required at the time of interview.

Responsibilities

• Greet and assist clients with inquiries related to policies, coverage, and claims.
• Answer and manage incoming calls: screen, redirect, and take messages.
• Manage daily operational tasks, including non-payment follow-ups and message tracking.
• Monitor and order office supplies to maintain inventory levels.

Skills

Excellent communication and interpersonal skills

Strong organizational and multitasking abilities

Proficiency in Microsoft Office

Commitment to delivering outstanding customer service

Fully bilingual in English and French

Education

Associate's degree or higher in office / business administration

Job description

An insurance agency in Dieppe, NB is seeking a bilingual Receptionist / Office Administrator to provide exceptional client service and support day-to-day operations. The ideal candidate will possess strong organizational skills, a commitment to customer satisfaction, and the ability to multitask effectively. This full-time position offers a competitive salary and comprehensive benefits after a probation period.