Bilingual Receptionist / Admin

Artisan Roofing Inc; Dieppe; On-site; CAD 35,000 - 50,000; Full time

Job summary

A local roofing company in Dieppe, NB is seeking a bilingual administrative support representative to manage customer interactions and assist in office administration. The ideal candidate will be friendly, organized, and tech-savvy, requiring strong communication skills in both English and French. Join a supportive team culture that offers opportunities for growth and competitive compensation.

Benefits

Collaborative and positive team culture

Opportunities for growth and professional development

Competitive compensation

Health and wellness programs

Weekday, daytime scheduling

Qualifications

• 1 year of experience using QuickBooks is preferred.
• 1 year of front desk experience is preferred.
• 1 year of administrative experience is preferred.

Responsibilities

• Greet customers in person and over the phone with warmth.
• Accept payments, issue receipts, and answer inquiries.
• Support incoming calls for sales and service teams.
• Input new client inquiries into CRM system accurately.
• Monitor shared inboxes and assist with scheduling.
• Manage data entry and accounting support tasks.
• Provide administrative support to management.

Skills

Bilingual in English and French

Strong communication skills

Customer-focused

Tech-savvy

Self-motivated

Innovative mindset

Tools

Google Workspace

QuickBooks

Job description

Artisan Roofing is searching for a bilingual, organized, and enthusiastic individual to be the welcoming face and voice of our company located in Dieppe, NB. This role is perfect for someone who thrives in a fast‑paced environment, enjoys supporting both customers and colleagues, and takes pride in accuracy, communication, and organization.

The successful candidate will be responsible for but not limited to: answering and directing calls and emails, office administration & booking appointments. Our ideal candidates will possess strong communication skills in both English and French, have exceptional phone etiquette, be passionate about helping customers and have excellent organizational skills.

Key Responsibilities

• Greet customers in person and over the phone with warmth and professionalism
• Accept payments, issue receipts, and answer general inquiries
• Support incoming calls for our sales and service teams, ensuring accurate notes and follow‑up
• Input new client inquiries into our CRM system quickly and accurately
• Monitor shared inboxes and assist with scheduling and service updates
• Manage data entry and accounting support tasks
• Provide administrative support to management and operation.

You Should Be

• Fully bilingual (English & French — spoken and written)
• Friendly, professional, and confident when interacting with customers and coworkers
• Tech‑savvy, comfortable with Google Workspace and accounting software such as QuickBooks
• Self‑motivated and able to stay productive when working independently in the office
• Customer‑focused with a genuine desire to help others and solve problems efficiently
• Innovative — you don’t just follow a process, you help make it better

Join The Artisan Family!

At Artisan, we believe in integrity, accountability, and continuous learning. We offer:

• A collaborative and positive team culture
• Opportunities for growth and professional development
• Competitive compensation
• Health and wellness programs
• Weekday, day time scheduling

Experience

• QuickBooks: 1 year (preferred)
• Front desk: 1 year (preferred)
• Administrative: 1 year (preferred)