Bilingual Postmaster - Corporate Provided Premises (Grade Office) - Okotoks (AB)

Canada Post / Postes Canada; Okotoks; On-site; CAD 31,000 - 44,000; Full time

Job summary

Canada Post in Okotoks, Alberta is seeking a Postmaster to lead the local post office. You will promote postal products, supervise staff and ensure customer-focused service within a busy retail environment.

The role requires bilingual English/French, a High School Diploma or equivalent, and experience guiding teams and handling public transactions. 40 hours weekly, with standard retail/post office hours, based in Okotoks.

Qualifications

• MUST be bilingual in English and French.
• High School Diploma or provincial equivalency.
• Experience leading and directing teams.

Responsibilities

• Liaise with the local community to promote Canada Post services.
• Sell and promote postal products to the public and local businesses.
• Operate the post office to meet retail hours and delivery expectations.
• Manage postal revenue, assets and values.
• Maintain records and prepare reports.
• Supervise staff and train/assess performance.
• Assist with management of mail delivery routes.

Skills

Bilingual English/French

Customer service

Team leadership

Education

High School Diploma or equivalent

Job description

Business Function: Retail

Primary City: Okotoks

Other Location(s):

Province: Alberta

Employment Type: Full-Time

Employment Status: Permanent

Language Requirement: Bilingual Imperative (--BB)

Employee Class and Level: RVSGB6A - Level 6

Working Hours: 40 hours per week, Monday- Friday: 8:15AM- 5:15PM

Number of Vacancies: 1

Salary: $27.31

Job Closing Date (YYYY-MM-DD): 2026/11/06

Job Description

Take on the responsibility of a community leader with Canada Post. The Postmaster, reporting to the Superintendent/Local Area Manager, is responsible for promoting and selling postal products and services to the public and businesses in the community. As Postmaster, you will be the face of the Post Office in your community service area, supervising staff and ensuring that Canada Post demonstrates an energetic customer focus and commitment to the community in an environment of multiple priorities.

Job Responsibilities

• Liaise with the local community with respect to Canada Post service and products
• Sell and promote postal products and services to the public and businesses
• Administer the post office to meet retail hours of operation and delivery expectations
• Manage postal revenue, assets and values
• Maintain records and prepare reports
• Supervise staff, as well as train and assess performance
• Assist with effective management of mail delivery routes

Qualifications

• Bilingual in English and French
• High School Diploma, or provincial equivalency and/or experience in business administration
• Experience leading and directing teams
• Experience interacting with the public in a retail and/or service environment, including sales and cash transactions
• Knowledge of regulations, methods and procedures for processing mail and providing postal services
• Physically fit to lift mail containers of up to 50 lb, push or pull boxes, and sorting mail and standing for extended periods of time

Other Information

TRANSFER: Priority consideration will be given to transfer requests from employees who are members of CPAA, with preference to members in the posted Area of Competition. COMPETITION: Employees who are members of CPAA, priority consideration will be given to members in the posted Area of Competition.Term employees with continuous employment in CPAA may apply in accordance with the Collective Agreement.

To Be Considered For This Position, You Must

• Be able to manage the post office to meet retail hours of operation and delivery expectations.
• Be physically fit and able to lift mail containers weighing up to 50 lb, push or pull boxes, sort mail and stand for extended periods of time.

Premises requirements

• The hours of service to the public will be determined by Canada Post and are subject to change under varying circumstances.

Canada Post’s values and behaviours

Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.

Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.

We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.