Bilingual Physician Experience Specialist - Client Impact

Scotiabank; Ottawa; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading Canadian financial institution is seeking a Physician Experience Specialist to ensure the success of the Medicus Pension Plan. The role involves providing exceptional client service, delivering educational sessions, and organizing promotional events. Candidates should have over 5 years of experience and be bilingual in French and English. Join a dynamic team that focuses on providing outstanding client experiences and support.

Qualifications

• 5+ years of experience in client service.
• Ability to handle communication via phone or video calls.
• Experience in pension administration is an asset.
• Strong analytical and problem-solving skills.
• Well organized and meets deadlines.

Responsibilities

• Act as the first point of contact for clients.
• Deliver financial literacy educational sessions.
• Organize events promoting Medicus.
• Track sales performance against targets.
• Maintain accurate records of client interactions.

Skills

Client service

Interpersonal skills

Problem-solving

Analytical skills

Bilingualism (French/English)

Organization

Presentation skills

Education

University degree or college diploma

Tools

MS Office Tools

Job description

A leading Canadian financial institution is seeking a Physician Experience Specialist to ensure the success of the Medicus Pension Plan. The role involves providing exceptional client service, delivering educational sessions, and organizing promotional events. Candidates should have over 5 years of experience and be bilingual in French and English. Join a dynamic team that focuses on providing outstanding client experiences and support.