Bilingual Payroll Support Specialist

Entertainment Partners; Toronto; On-site; CAD 40,000 - 50,000; Full time

Job summary

A global entertainment organization in Toronto is seeking a Client Support Representative to manage payroll inquiries for production workers. The role involves handling Salesforce cases, maintaining accurate records, and collaborating with various departments. Ideal candidates will have a year of customer service experience, strong communication skills, and the ability to work in a fast-paced environment. This is a full-time, temporary position with potential for remote work.

Benefits

Work from home accommodation available

Qualifications

• 1-year experience in a clerical/data entry environment.
• 1-year customer service experience.
• Ability to work in a fast-paced, deadline-oriented environment.

Responsibilities

• Handle a high volume of Salesforce cases.
• Maintain accurate logs of conversations in Salesforce.
• Process updates to Employee's Master file records.

Skills

Customer service orientation

Problem solving skills

Communication skills

Attention to detail

Time management

Tools

MS Word

Excel

Outlook

Job description

A global entertainment organization in Toronto is seeking a Client Support Representative to manage payroll inquiries for production workers. The role involves handling Salesforce cases, maintaining accurate records, and collaborating with various departments. Ideal candidates will have a year of customer service experience, strong communication skills, and the ability to work in a fast-paced environment. This is a full-time, temporary position with potential for remote work.