Bilingual Patient Support Rep (EN/FR) - Flexible Hours

Teladoc Health; Ajax; Remote; CAD 60,000 - 80,000; Part time

Job summary

A healthcare technology company is seeking a Tier 1 Patient and Member Support Representative in Ajax, Ontario. The role involves providing exceptional customer service via calls, emails, and chat while ensuring high satisfaction. Candidates should possess outstanding communication skills and be bilingual in English and French. The position offers flexible scheduling and starting pay of $24 CAD per hour.

Qualifications

• Exceptional empathy towards patients and members.
• Exemplary organizational skills in a high-paced environment.
• Ability to adapt to new processes swiftly.
• Bilingual in English and French.

Responsibilities

• Provide outstanding customer service in a call center environment.
• Manage inbound calls, emails, and chats.
• Ensure high customer satisfaction and resolve issues.

Skills

Empathy

Organizational skills

Adaptability

Bilingual (English and French)

Job description

A healthcare technology company is seeking a Tier 1 Patient and Member Support Representative in Ajax, Ontario. The role involves providing exceptional customer service via calls, emails, and chat while ensuring high satisfaction. Candidates should possess outstanding communication skills and be bilingual in English and French. The position offers flexible scheduling and starting pay of $24 CAD per hour.