Bilingual Passenger Facilitator - Aviation (12-Month)

GardaWorld; Quebec; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading security company in Quebec is seeking a Facilitator - Maternity Leave Replacement for 12 months. This role involves providing bilingual customer service to assist passengers with special needs during the screening process. Candidates should have strong customer service skills, empathy, and a minimum of 1-3 years of experience. This temporary position offers a chance to join a diverse team within an evolving industry. Bring your passion for service and apply today!

Qualifications

• 1-3 years of customer service experience.
• Ability to adapt to customer needs and provide appropriate solutions.
• Ability to provide physical support to passengers with reduced mobility.

Responsibilities

• Provide high-level customer service to the travelling public.
• Engage with passengers needing assistance during screening.
• Maintain knowledge on disability-related issues in transportation.

Skills

Customer service skills

Empathy

Active listening

Fluency in French

English communication

Education

Post-secondary education or equivalent work experience

Job description

A leading security company in Quebec is seeking a Facilitator - Maternity Leave Replacement for 12 months. This role involves providing bilingual customer service to assist passengers with special needs during the screening process. Candidates should have strong customer service skills, empathy, and a minimum of 1-3 years of experience. This temporary position offers a chance to join a diverse team within an evolving industry. Bring your passion for service and apply today!