Bilingual Optometric Assistant — Patient Care & Eyewear Expert

FYidoctors; Ottawa; On-site; CAD 40,000 - 50,000; Full time

Job summary

An eyecare provider in Ottawa is seeking a full-time Optometric Assistant. The role involves welcoming patients, managing appointments, and providing excellent customer service. Ideal candidates should be bilingual in French and English, possess previous optical experience, and have strong communication skills. Join a leading team dedicated to enhancing patients' lives with a patient-first approach.

Benefits

Competitive wages including quarterly bonuses

Comprehensive benefits package

Ongoing training and development opportunities

Qualifications

• Previous optical experience and conducting pre-testing required.
• Experience in a customer-facing environment preferred.
• Passion for delivering exceptional customer service.

Responsibilities

• Welcoming patients into the clinic and providing great customer service.
• Managing appointment bookings and billing.
• Administering pre-testing services.

Skills

Bilingualism (French/English)

Customer service

Technology proficiency

Communication skills

Multi-tasking ability

Job description

An eyecare provider in Ottawa is seeking a full-time Optometric Assistant. The role involves welcoming patients, managing appointments, and providing excellent customer service. Ideal candidates should be bilingual in French and English, possess previous optical experience, and have strong communication skills. Join a leading team dedicated to enhancing patients' lives with a patient-first approach.