Bilingual Operations & Engagement Coordinator

Dialogue; Montreal; Hybrid; CAD 55,000 - 70,000; Full time

Job summary

A health and wellness company is seeking an Operational Excellence Coordinator to provide administrative support to team leads for Mental Health and Employee Assistance Programs. Responsibilities include coordinating staffing matters, managing employee documentation, and supporting team engagement activities. The ideal candidate is bilingual in French and English, pursuing or has a Bachelor's degree in a related field, and has strong communication and time-management skills. This role offers hybrid work and other benefits.

Benefits

Access to the Dialogue app and virtual mental health support

Fully funded insurance and health spending account

4 weeks vacation, plus additional wellness and volunteer days

Hybrid work: 3 days per week in Montreal or Toronto

Work abroad opportunities

Incentive plans and training budget

Qualifications

• Must be available to work full-time (40 hours per week).
• Ability to work autonomously and be accountable.
• Interest in data analysis and administrative improvement initiatives.

Responsibilities

• Coordinate staffing-related matters with HR and Scheduling.
• Keep employee profiles and documentation updated.
• Support Team Leads with engagement and recognition activities.
• Assist with team-wide communications.

Skills

Bilingual in French and English

Strong communication skills

Time-management skills

Collaborative nature

Education

Bachelor’s degree in a mental health-related field

Tools

Project-management software

Job description

A health and wellness company is seeking an Operational Excellence Coordinator to provide administrative support to team leads for Mental Health and Employee Assistance Programs. Responsibilities include coordinating staffing matters, managing employee documentation, and supporting team engagement activities. The ideal candidate is bilingual in French and English, pursuing or has a Bachelor's degree in a related field, and has strong communication and time-management skills. This role offers hybrid work and other benefits.