Bilingual Move Scheduler — Optimize Equipment Moves

PepsiCo; Calgary; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading food and beverage company in Calgary seeks a Bilingual Move Scheduler to manage equipment moves and enhance customer service. Responsibilities include coordination of schedules, conflict resolution in equipment placements, and maintaining customer relations. Candidates should possess strong communication skills, be bilingual in French and English, and have a diploma in a business-related field. The role offers a competitive compensation package and a supportive company culture.

Benefits

Competitive compensation

Comprehensive benefits

Dynamic culture

Professional growth opportunities

Qualifications

• Must have 1-2 years of prior customer service experience.
• Proven ability to work independently with minimal supervision.
• Must demonstrate strong analytical and organizational skills.

Responsibilities

• Create and manage daily regional equipment move schedules.
• Conduct 72-hour confirmation calls for installs/deliveries.
• Establish and maintain good customer rapport.
• Support all customer calls professionally.

Skills

Verbal communication

Written communication

Problem solving

Analytical skills

Organizational skills

Bilingual (French/English)

Education

Post-secondary school diploma in business

Bachelor’s degree in Supply Chain or related

Tools

MS Office (Excel)

CETS application

Job description

A leading food and beverage company in Calgary seeks a Bilingual Move Scheduler to manage equipment moves and enhance customer service. Responsibilities include coordination of schedules, conflict resolution in equipment placements, and maintaining customer relations. Candidates should possess strong communication skills, be bilingual in French and English, and have a diploma in a business-related field. The role offers a competitive compensation package and a supportive company culture.