Bilingual Mortgage Success Specialist

Manulife; Southwestern Ontario; Hybrid; CAD 42,000 - 72,000; Full time

Job summary

A financial services provider in Ontario is seeking a full-time Mortgage Onboarding Specialist to enhance client relationships. The ideal candidate will possess strong customer service skills, be fully bilingual in French and English, and have knowledge of mortgages. This role offers a hybrid working arrangement and competitive salary between CAD 42,825.00 and CAD 71,375.00, with additional perks and benefits.

Benefits

Customizable health and dental benefits

Generous paid time off program

Retirement savings plans

Qualifications

• 2-4 years previous industry or customer service experience preferred.
• Ability to work independently in a fast-paced environment.
• Demonstrate passion for providing customer-centric solutions.

Responsibilities

• Complete touchpoints with clients via phone calls.
• Respond to client inquiries via email and phone.
• Provide resolutions to customer inquiries about their mortgage.

Skills

Customer service skills

Bilingual (French/English)

Knowledge of mortgages

Microsoft Products (Outlook, Teams, Excel)

Job description

A financial services provider in Ontario is seeking a full-time Mortgage Onboarding Specialist to enhance client relationships. The ideal candidate will possess strong customer service skills, be fully bilingual in French and English, and have knowledge of mortgages. This role offers a hybrid working arrangement and competitive salary between CAD 42,825.00 and CAD 71,375.00, with additional perks and benefits.