Bilingual Mortgage Onboarding Specialist (Hybrid)

Société Financière Manuvie; Southwestern Ontario; Hybrid; CAD 42,000 - 72,000; Full time

Job summary

A leading financial services provider based in Southwestern Ontario seeks a full-time Mortgage Onboarding Specialist. The role involves guiding customers through their new mortgage products and ensuring a smooth transition to their accounts. Strong customer service skills and bilingual capabilities (French/English) are required. The position offers a hybrid working arrangement and a competitive salary range of $42,825.00 to $71,375.00 CAD.

Benefits

Health and dental benefits

Retirement savings plans

Generous paid time off program

Qualifications

• 2-4 years previous industry or customer service experience preferred.
• Ability to work independently in a fast-paced environment.
• Strong knowledge of mortgages.

Responsibilities

• Complete touchpoints with clients via phone and email.
• Respond to client inquiries and provide resolutions.
• Review new mortgage details with clients.

Skills

Customer service skills

Bilingual (French/English)

Microsoft Products (Outlook, Teams, Excel)

Job description

A leading financial services provider based in Southwestern Ontario seeks a full-time Mortgage Onboarding Specialist. The role involves guiding customers through their new mortgage products and ensuring a smooth transition to their accounts. Strong customer service skills and bilingual capabilities (French/English) are required. The position offers a hybrid working arrangement and a competitive salary range of $42,825.00 to $71,375.00 CAD.