Bilingual Mental Wellbeing Practitioner

Togetherall; Ottawa; Remote; CAD 55,000 - 60,000; Part time

Job summary

A mental health support organization is seeking a Mental Wellbeing Practitioner to provide online support to clients. The role requires licensed professionals who are bilingual in English and French, skilled at managing sensitive situations. This part-time position offers competitive pay, flexible hours, and the ability to work remotely. Ideal candidates will demonstrate empathy and professionalism in a virtual setting.

Benefits

Competitive salary

Flexible working hours

Employee Assistance Program

15 days paid vacation leave

Qualifications

• Currently licensed mental health provider.
• Bilingual with fluency in English and French.
• Experience in working with risk and understanding risk mitigation.

Responsibilities

• Provide empathetic support and encouragement online.
• Convey complex ideas through written content.
• Manage graphic content with sensitivity.

Skills

Licensed mental health provider

Bilingual in English and French

Experience in risk management

Ability to remain calm under pressure

Flexibility for ad-hoc support

Job description

Location: Canada (Remote)

Salary: The final salary will depend on the agreed number of shifts per week. As a guide the full‑time equivalent (40 hrs) is CAD $55,000 – $60,000 per year.

Togetherall is what you get when you combine licensed mental health providers, peer support and modern technology for the purpose of providing mental health support to populations of people in need.

We are a social impact business providing a peer‑to‑peer digital mental health support network. We currently operate in Canada, UK, USA, Ireland, New Zealand and Australia. We harness the power of community combined with a multi‑faceted clinically moderated platform to enable our members to get support, take control and feel better.

We utilise the protective and therapeutic effects of connectedness and healthy social networks in our unique community where people share and support each other peer‑to‑peer. We are inspired and driven by the power of people when combined with technology in helping to eradicate poor mental health globally. Our ambition is to provide a service that supports as many people as possible who are going through a tough time.

Togetherall provides an accessible safe space to get and receive support. Our community is open and inclusive to all people. Our team members are passionate, purpose‑driven and motivated by positive social impact.

Mental Wellbeing Practitioner

We are currently recruiting for licensed Mental Health Practitioners including social workers, psychologists, counsellors, psychiatric nurses and other licensed mental health professionals. They are the foundational support that ensures safety, engagement and anonymity of members alongside their person‑centred emotional and psychological assistance.

Whilst most of the work would take place on our English‑speaking platform, a key aspect of this role is supporting the delivery and management of our French‑language platform which is a key requirement of some of our Canadian contracts.

This role will be a remote / home‑office set‑up.

Key Responsibilities

Mental Health Practitioners are experienced in supporting emotionally or psychologically vulnerable adults to manage their own distress. You will provide empathetic support and encouragement online through listening, questioning and engagement. You will convey complex and emotionally sensitive ideas through written content.

Candidate Profile

• You are a currently licensed mental health provider.
• You are bilingual / fluent in English and French.
• You have experience in working with risk, understanding risk mitigation and escalation, and respecting professional boundaries.
• You have the ability to remain calm and make clear decisions under pressure and to manage graphic content without judgment.
• You are available for a minimum of two 6‑hour shifts a week with some flexibility to cover weekend and evening shifts (our service is 24/7 so we can offer flexible working patterns).
• You are flexible and willing to contribute where you can to ad‑hoc, out‑of‑hours support for our French platform as well as being able to offer cover on an overtime basis.

Compensation & Benefits

• Competitive salary.
• Work remotely: flexible hours and work from home.
• Employee Assistance Program.
• 15 days paid vacation leave (pro rata for part‑time employees), statutory holidays, birthday day off.

At Togetherall we recognise and celebrate difference for the benefit of our employees and our members. We are proud to be an equal‑opportunity employer and employment decisions are based solely on merit, qualifications and professional competence. We value diversity and are committed to fostering an inclusive workplace where everyone can thrive.

Employment Type

Part‑time.

Years of Experience Required

Not specified.

Vacancy: 1

Annual salary: CAD $55,000 – $60,000.