Bilingual Medical Administrator

Canadian Health Solutions, Inc.; Saint John; On-site; CAD 45,000 - 60,000; Full time

Job summary

A health service company located in Saint John, NB is seeking a Bilingual Medical Administrator. This role requires fluency in French and English and involves client interaction, document transcription, and maintaining confidential records. Ideal candidates have excellent organizational and computer skills. Join a collaborative team in a dynamic health service environment.

Qualifications

• Fluent written and spoken French and English.
• Ability to translate between French and English.
• Strong proofreading and formatting skills.

Responsibilities

• Interact with external clients and visitors.
• Manage communications and information flow.
• Transcribe documents and reports.
• Administer clinical intake forms and maintain client files.
• Act as an interpreter during assessments.

Skills

Bilingualism (French and English)

Excellent computer skills

Organizational skills

Time management

Effective communication skills

Typing and transcription skills

Confidentiality

Team player

Positive attitude

Tools

Microsoft Office (Outlook, Excel, Word)

Adobe Acrobat

Transcription software (Express Scribe)

Job description

Bilingual Medical Administrator

Job Brief

Canadian Health Solutions is a growing group of health service companies that develops and provides leading medical and research services. Located in Saint John, NB, Canadian Health Solutions Inc. is seeking a fulltime Bilingual Medical Administrator who will apply their exceptional organizational and interpersonal skills as a contributing team member of the Medical Administration including daily in‑office support and clinic activities.

Responsibilities

• Be the first person to receive and interact with external clients, customers, vendors, consultants, suppliers, guests and visitors to our office.
• Answer telephones as required, triage inquiries, take messages, send and receive fax and mail as required. Manage the flow of information to any member of our clinical team.
• Open and sort mail and summarize memos that are received before passing the information on to the people you assist.
• Communicate and follow‑up with pharmacies and other family practices for requested medical information.
• Prepare refreshments for meetings and greet attendees as required.
• Transcribe (from audio dictation and from printed, written or electronic documents). Including specialist reports, medical‑legal reports, recorded meeting minutes, letters and correspondence.
• Assemble and review multi‑disciplinary medical reports, perform proof‑reading, editing and advanced Word formatting.
• Administer and process clinical intake forms, questionnaires, client history, consents and checklists directly with our clients.
• Act as an interpreter within clinical assessments with our specialist consultants.
• Open and close client paper and electronic files, prepare medical charts, scan documents, index medical records, and file and track all correspondence relating to these files.
• Use Microsoft Word, Excel, Outlook, Adobe Acrobat, dictation and transcription software (Express Scribe), and other medical related computer software as required.
• Other clinical projects and client file related work as assigned.

Required

• Bilingualism is a critical requirement (fluent written and spoken French and English).
• Ability to translate to and from French & English.
• Excellent computer skills, proficiency in Microsoft Office – Outlook, Excel & Word (advanced Word formatting).
• Good organizational and time management skills. Ability to multi‑task is critical.
• Strong and effective verbal and written communication skills (spelling, punctuation, grammar). Excellent proofreading, Word editing and formatting skills to ensure process quality assurance.
• Proficient typing and transcription skills.
• Maintain confidentiality and client discretion at all times.
• Fast learner and open to feedback.
• High level of business maturity in a fast‑paced, high‑output practice.
• Team player and ability to collaborate.
• Positive attitude and ability to reflect a professional company image.

We thank all applicants for their interest, however, only those candidates being considered for an interview will be contacted.