Bilingual Leasing Coordinator

Financecolombia; Ottawa; On-site; CAD 45,000 - 60,000; Full time

Job summary

A Canadian real estate firm is seeking a Leasing Coordinator to manage leasing inquiries and ensure a high-quality experience for prospective residents. This full-time role requires someone who is organized and people-focused, capable of handling multiple priorities in a fast-paced environment. Ideal candidates will possess strong communication skills and fluency in English and French or Spanish, contributing to our community-building efforts in Ottawa.

Qualifications

• Experience in leasing, property management, customer service, hospitality, or sales is an asset.
• Flexible availability, including evenings and weekends.
• Positive, team-oriented attitude.

Responsibilities

• Serve as the primary point of contact for all inbound leasing inquiries.
• Guide prospective residents through the full leasing process.
• Collaborate with leasing and marketing teams to implement strategies.

Skills

Fluency in English and French or Spanish

Strong communication and interpersonal skills

Highly organized

Tech-savvy

Sales-driven mindset

Tools

CRM systems

Microsoft Office Suite

Job description

CLV Group: Building Value. Building Communities.

CLV Group is a premier Canadian real estate firm specializing in the acquisition, development, and management of high-quality real estate assets. We deliver exceptional returns by aligning strategic acquisitions with expertly executed developments, innovative asset management, and operational excellence. Our consistent performance is no accident – it’s driven entirely by the strength of our people.

Where Passion Meets Performance

What truly differentiates CLV is our belief that real estate can, and should, be a force for good. We’re not just in the business of buildings; we’re in the business of building better communities. From office‑to‑residential conversions to mixed‑use developments, we approach every project through a lens of sustainability, impact, and long‑term value. Our culture is rooted in passion, purpose, and a strong sense of community. We cultivate thriving environments where residents, businesses, and neighbourhoods flourish. Philanthropy and social responsibility are embedded into our DNA, ensuring that as we grow, so do the communities we serve. We want to show the world that a business can scale AND do good at the same time.

An Opportunity to Grow With Us

CLV is at a pivotal moment of expansion. With aggressive growth projections and a robust pipeline of projects, we are actively scaling across all areas of our business. For investors, that means strong fundamentals and long‑term value creation. For top‑tier talent, it means meaningful work, career growth, and a chance to be part of something transformative. If you are a professional looking to build a rewarding career in real estate – CLV Group offers an unparalleled opportunity to grow, contribute, and make a lasting impact. Find out more about our upcoming projects here: Real Estate Development Ottawa | CLV Group.

About the Role

At CLV Group, our Leasing Coordinators are more than just the first point of contact—they are the welcoming voice and trusted guide for prospective residents beginning their journey with us. As a key member of our leasing team, you will play a critical role in creating an exceptional first impression of our communities and ensuring a smooth, responsive, and high‑quality leasing experience from inquiry to move‑in. This full‑time, permanent role is a dynamic blend of sales and customer service. It requires a confident, highly organized, and people‑focused individual who thrives in a fast‑paced environment. Success in this role is driven by the ability to support future residents with the leasing process quickly and confidently, with warmth, professionalism, and creativity in every interaction—genuinely helping others find a place to call home.

Responsibilities

• Lead Management & Resident Engagement
  • Serve as the primary point of contact for all inbound leasing inquiries via phone, email, web, and in‑person.
  • Professional response to leads, create a strong first impression and demonstrate urgency.
  • Build rapport with prospective residents, understand their needs to recommend suitable rental options across our portfolio.
  • Schedule, coordinate, and conduct property tours—both in‑person and virtual—with enthusiasm, product knowledge, and attention to detail.
  • Ensure each prospective resident experiences a seamless, engaging, and efficient journey aligned with CLV Group’s brand values.
• Leasing Process Coordination
  • Guide prospective residents through the full leasing process.
  • Maintain accurate and organized records of all leasing activities in CRM and property management systems.
  • Follow up regularly with leads to ensure high conversion rates and a personalized approach to sales.
• Marketing & Community Engagement
  • Collaborate with the leasing and marketing teams to implement strategies that enhance lead generation, brand visibility, and occupancy.
  • Monitor and update online listings and promotional materials to ensure accuracy and appeal.
• Administrative & Operational Support
  • Generate reports and track leasing metrics to support performance evaluation and strategy planning.
  • Ensure compliance with leasing procedures, company standards, and applicable regulatory requirements.
  • Assist with other leasing and operational activities as needed, contributing to a positive and collaborative team environment.

Qualifications & Attributes

• Fluency in English and French or Spanish is required to effectively communicate with our diverse resident population and internal teams; proficiency in other languages is considered an asset.
• Experience in leasing, property management, customer service, hospitality, or sales is an asset, but not required.
• Strong communication and interpersonal skills with a warm, empathetic, and professional demeanor.
• Highly organized with the ability to manage multiple priorities and respond with urgency, speed, and attention to detail.
• Quick thinker and fast mover—you understand the value of responsiveness and use it to your advantage in converting leads.
• Sales‑driven mindset with a proactive approach to meeting and exceeding leasing goals.
• Tech‑savvy with proficiency in CRM systems, property management platforms, and Microsoft Office Suite.
• Flexible availability, including evenings and weekends as required by the leasing schedule.
• Positive, team‑oriented attitude with a commitment to fostering a collaborative and engaging workplace culture.

Equal Opportunity Employer

We are committed to diversity in our workforce and are proud to be an equal opportunity employer. We are excited to work with talented people, period. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and/or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by the laws or regulations in the jurisdictions in which we operate. We strive to make our website and application process accessible to all users. Accommodation is available upon request for candidates taking part in all aspects of the selection process. Please send an email to [e-mail] and let us know the nature of your request and your contact information. This contact information is for accessibility requests only and cannot be used to inquire about the status of applications. Our team handles a lot of sensitive information, which means we require all candidates that receive and accept employment offers to complete a background check before being hired. Thank you for your time and desire to join our winning team and to play a critical role in developing future communities across Canada. Only selected candidates will be contacted. No phone calls please. We appreciate your interest in exploring an opportunity with CLV Group!