Bilingual Late-Stage Collections Specialist - Remote

DLL; Burlington; Remote; CAD 52,000 - 79,000; Full time

Job summary

A multinational financial services company is seeking a Bilingual Late Stage Collector in Burlington. This role involves collecting on past due accounts and negotiating payment terms. Successful candidates should have 3-5 years of collections experience, be bilingual in French and English, and possess strong communication and problem-solving skills. Competitive salary and flexible working conditions are offered.

Benefits

Flexible working hours

Career development opportunities

Outstanding Medical, Dental, Vision benefits

Subsidized Gym membership

Qualifications

• 3-5 years of commercial late stage collections experience.
• Experience in the leasing industry preferred.
• Experience resolving escalated and complex customer issues.

Responsibilities

• Collect on past due accounts through phone and written correspondence.
• Negotiate repayment terms for delinquent accounts.
• Interact with Dealers and cross-functional teams to resolve collection issues.

Skills

Bilingualism (French/English)

Negotiation skills

Customer service

Attention to detail

Time management

Problem-solving skills

Tools

MS Word

Excel

Access

Outlook

Job description

A multinational financial services company is seeking a Bilingual Late Stage Collector in Burlington. This role involves collecting on past due accounts and negotiating payment terms. Successful candidates should have 3-5 years of collections experience, be bilingual in French and English, and possess strong communication and problem-solving skills. Competitive salary and flexible working conditions are offered.