Bilingual IT Help Desk Level 2 - Onsite Vancouver

Great Canadian Gaming Corp.; Ottawa; On-site; CAD 75,000 - 95,000; Full time

Job summary

A leading IT services firm in Canada is seeking a Desktop Hardware Support Consultant to provide IT support in a fast-paced environment for a Federal Government client. The ideal candidate will have over 10 years of experience, bilingual proficiency in English and French, and must hold valid Security Clearance. This position requires hands-on support for hardware and software issues, along with network management expertise. This is an on-site role in Vancouver.

Qualifications

• 10+ years of experience in IT support roles.
• Must have Security Clearance / Secret Clearance.
• Ability to express themselves in both official languages (English-French).

Responsibilities

• Provide technical expertise on network management systems.
• Troubleshoot escalated IT incidents and propose solutions.
• Assist IT Service Desk and Desktop Support teams with hardware/software issues.

Skills

Technical expertise in network problem analysis

Troubleshooting assistance for IT issues

Bilingual (English-French)

Job description

A leading IT services firm in Canada is seeking a Desktop Hardware Support Consultant to provide IT support in a fast-paced environment for a Federal Government client. The ideal candidate will have over 10 years of experience, bilingual proficiency in English and French, and must hold valid Security Clearance. This position requires hands-on support for hardware and software issues, along with network management expertise. This is an on-site role in Vancouver.